Find out how to apply for a permit so you can visit houses for a charity collection.
You need a permit if you want to visit houses or other premises (such as pubs) to collect:
Certain larger charities have permission from the Home Office to collect and don't need a permit from us.
We only allow one charity to collect at a location at one time.
Collections for charities not based in Torbay can only take place on Saturdays between April and September. There are no limitations if you are collecting for an individual.
There are also many terms and conditions to granting a permit. Read the Street Collection Regulations to find out more.
If you don't get a permit before starting house-to-house collections, you could face:
There is no fee for this permit.
You must submit your application at least 28 days before the collection.
You will need to include:
Once you have gathered this information, you will need to register or log in to our customer portal to apply online. You may wish to open the application guidance notes so you can refer to them when you apply.
After the collection, you must submit a financial return to us within 28 days. You need to tell us:
An accountant will need to give a certificate to confirm that the return is a true account of the collection.
If you do not submit a return after the collection, we cannot issue you a new permit until we have received a return.
Submitting an application form does not guarantee that a licence will be granted. We must process your application before it can be granted.
You cannot start collecting without a permit.
If you have not heard from us after 28 working days, please contact licensing@torbay.gov.uk.