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Your ability to arrange care

If you have the money and are able to arrange care for yourself, we will help you arrange the support you need.

If you go to live permanently in a residential or nursing home, you will not be eligible to receive a service paid for by us if you:

  • have savings or investments above the national threshold - or
  • if you have enough income (including earnings from paid employment) to pay for your own care; and
  • can arrange the care for yourself, or there is someone who is willing and able to do this for you.

Visit the paying for your care page for more information on financial assessments.

Even if you don’t want or need financial help with your care, we can still help you plan your care. It is worth contacting us to find out the options available to you and your family. This includes identifying the local support and resources already available. We can help you access them. It will include:

  • What types of care and support are available - such as:
    • specialised dementia care
    • befriending services
    • reablement (short-term care)
    • support from local voluntary and community groups
    • assistance and residential care
  • The range of care and support services available to local people 
  • What process local people need to use to get care and support that is available 
  • Where local people can find independent financial advice and help with accessing it
  • How people can raise concerns about the safety or wellbeing of someone who needs care and support

If you need care now, or in the very near future, the best way to plan your care and find out about your care needs is to get an assessment. The sooner you ask, the sooner you can make plans for your care. These plans should include what should be done in the event of an emergency.