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If you have received a bill for 2017/2018 which is for a higher amount than you were expecting, this could be due to a transitional adjustment. You can find information and examples of how it is calculated on our transitional adjustment page.

If you don't need a paper copy of your bill, having a My Torbay account is the quick and easy way to access your business rates account details.

Once you register for an account, you can enrol both business rates and council tax accounts.

Using a My Torbay account can save you time, effort and money. There is no need for you to ring, visit or write to us as you can you can keep track of your account on line 24 hours a day, seven days a week

  Check your account online

What you can do through an account:

  • You can access details of any business rates account or council tax account you have enrolled
  • View the account summary including current balance
  • View all payments and refunds
  • View any discounts and exemptions awarded
  • Make a payment 

If you do not wish to register for an account or you need a paper copy of your business rates bill you will need to complete the form below.

  Request a copy business rate bill