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My Torbay

Find out how to make the most of your My Torbay account so you can see your accounts and claims and track your requests.

Council tax and housing benefit accounts are currently unavailable via My Torbay. If you need to check your account, please call 01803 207201 or use the council tax enquiry form or benefits enquiry form.

We are working to resolve the issue and apologise for any inconvenience caused.

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Register with My Torbay

My Torbay is changing to improve our digital services.

Once you have registered for your new My Torbay account, you will be able to do more with us when and where you want 24/7:

  • submit applications, requests and reports 
  • track the progress of your requests
  • view your council tax account information
  • view your business rates account information
  • check your benefit claim

We will be adding more services to the new system in the coming months.

If you have a problem using My Torbay check out My Torbay help.

Creating your new account

You will need to set up a new account and create a new password to access your accounts.

Once you have created your new account you will need to link your Council Tax account by choosing 'my accounts and claims' from the navigation.

Create a My Torbay account

Beta

Some services will have a ‘beta’ label. This means you’re looking at the first version of a new service which is being tested. 

My Torbay Business

You can register with our online business service to view and manage your business rates accounts securely online.

Find out more and sign up

Contact Web and Systems Team