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If you have received a bill for 2017/2018 which is for a higher amount than you were expecting, this could be due to a transitional adjustment. You can find information and examples of how it is calculated on our transitional adjustment page.

If your debt has been passed to a bailiff (enforcement agent) you need to contact them directly to make an arrangement.

Ross and Roberts telephone: 0844 701 3980

Rossendales telephone: 0870 167 0707

If you have received a court summons you read the information on What to do if you receive a summons.

The easiest way to pay your bill is by Direct Debit, payments can be made on 1st or 25th of each month.

If you don't already pay by Direct Debit you can set this up and spread your payments at the same time.  

  Set up a Direct Debit

To spread your payments to March complete the form below

  Spread your payments until March

Check your account

If you are not sure how much you owe you can access your account details, balance and payments made online by registering for a My Torbay account.

  Check your account online