Core Responsibilities of the Trading Standards Service
Trading Standards is a diverse area of work with around 80 main statutory instruments and almost 2000 associated Regulations and Orders. Trading Standards in Torbay provides the core fields traditionally associated with Trading Standards, namely: Metrology, Product Safety, Fair Trading, Animal Health and Consumer Advice.
Our aim is to promote a fair and safe trading environment for the people of Torbay. We enforce a wide range of laws to help ensure that both consumers and traders receive a fair deal. All Trading Standards Complaints must be logged with the Consumer Advice Bureau, who will provide quality consumer advice. The Trading Standards team will assess all complaints received through this medium and make further enquiries if the case requires it.
The Trading Standards Institute (TSI) keep a list of products recalled, this list can be accessed from the TSI website .
Information on rights you have as a consumer.
Information on what laws and regulations apply to your trade.
Details on campaigns being ran locally and nationally to improve consumer safety.
Torbay Trading Standards work in partnership with many partners to protect consumers from unscrupulous traders and help businesses comply with legislation.
- Legal Aid
- Product recalls
- Consumer Direct
- Department for Business Innovation & Skills (BIS)
- Trading Standards Institute
- Everything Regulation Whenever It's Needed (ERWIN)
- Trading Standards Enquiries
- Tel: 08454 040506