Issue - decisions

Housing Ombudsman Self-Assessment for Complaint Handling

18/09/2026 - Housing Ombudsman Self-Assessment for Complaint Handling

1.    that the Housing Complaints Policy as set out at Appendix 1 to the submitted report be approved; and

 

2.    that the Self-Assessment Report 2026 as set out at Appendix 2 to the submitted report be noted.