Issue - decisions

Housing Ombudsman Self-Assessment for Complaint Handling

20/02/2026 - Housing Ombudsman Self-Assessment for Complaint Handling

1.         that as the Governing Body, the Cabinet approve the Housing Complaints Policy as set out at Appendix 2 to the submitted report; and

 

2.         that Cabinet note the Self-Assessment Report 2025 as set out at Appendix 1 to the submitted report.