Welcome to the Torbay Council School's Portal

The Citizens Portal allows parents/carers of children, to make applications for school places (including in-year admissions) and apply for free home to school transport.
To use this site, you will need to register, click on REGISTER (if you have registered on this system previously you do not have to register again, just log in).

SCHOOL ADMISSIONS

In Year Admissions (Changing schools or joining a school during the school year)
You can only apply for schools in Torbay Council’s area. To find out how to apply for schools outside of Torbay you will need to contact the local authority for that school. Please ensure you have read our admission guides before you begin by clicking here TIPS4 School admission arrangements - Torbay Council. This will help you to understand the process. Please remember that you should only complete an application for a school place if you have parental responsibility

Children with an Education, Health and Care Plan:

If you are moving into the area and your child has an EHCP, please contact the Torbay SEND team at send.coordinators@torbay.gov.uk to start the moving into area process.

Please ensure you tick the 'Does your child have an EHCP box' during this application.

You can no longer apply to Torbay School Admissions or via the online portal for a Specialist Educational Provision. If a child or young person has and EHCP and you would like to apply for a SEP please contact the SENDCO at your child’s current school and submit the SEP form.

Contact details for the Statutory SEN Service: telephone number 1803 208274
email to EHCP@torbay.gov.uk

Cared For Children: The application MUST be completed by the Social Worker. We cannot accept applications from any other person.

Normal Round Admissions (Starting school and transfer to secondary school) Please ensure you have read our admission guides on normal round admissions before you begin by clicking here TIPS8 booklet and School admission arrangements
Primary Transfer 2026
The Application Process for the new Reception intake in September 2026 opens on 1 November 2025 and will close on 15 January 2026.

Secondary Transfer 2026
The Application Process for the new Year 7 intake in September 2026 opens on 1 September 2025 and will close on 31 October 2025.

Children with an Education, Health and Care Plan: Please complete this form if your child has an Education, Health and Care Plan and you would like to apply for a mainstream school place. You can no longer apply to Torbay School Admissions or via the online portal for a Specialist Educational Provision, please contact the SENDCO at your child’s current school and submit the SEP form.

Contact details for the Admissions Team
pupil.services@torbay.gov.uk
01803208908

SCHOOL TRANSPORT

This Portal allows Parents and Carers to make an application for home to school transport.
Please ensure that you have read our home to school policy which includes eligibility criteria here

To begin Click on REGISTER (if you have registered on this system previously you do not have to register again, just log in) It is important that you remember your log on information and security question. After registering you will receive an email, you will need to click on the link in the email to activate your account.

Once you have logged in, you will need to follow the prompts. You can also read about Torbay Council’s Fair Access Protocol by clicking here

Contact details for Children Services Transport Team
cstransport@torbay.gov.uk
01803 207688

System Requirements in order to use the Citizen’s Portal please ensure that your computer/device is running one of the below browsers

• Internet Explorer 11.
• Microsoft Edge.
• Mozilla Firefox (latest version).
• Google Chrome (latest version).
• Opera (latest version).