Prevention of Crime and Disorder
1. Clear notices shall be placed outside the premises indicating the opening and closing times as well as age restriction with no-one under the age of 18 being allowed to enter.
2. Warning notices shall also be placed at the entrance door indicating conditions of entry including regular identification checks, random searches and the use of metal detectors.
3. The Licensees shall carry on working with the local authority and support any seasonal and other advertising campaigns.
4. The number of persons admitted to the premises on any one occasion shall not exceed a safe occupancy. This is in agreement with the responsible authorities notably Devon Fire and Rescue and the Health and Safety team.
5. The Licensees shall be using a counting system operated by two doormen. Each doorman shall have a clicker, one for people arriving and one for people leaving. Once a safe occupancy level is reached no further persons shall be admitted until patrons leave or the time is reached when no further patrons are allowed to enter in accordance with the premises licence, whichever is the first.
6. Persons leaving the premises shall be reminded to conduct themselves in an orderly manner and not cause annoyance to other members of the public or nearby residents.
7. A CCTV System must cover both inside and outside the premises in positions agreed with the Council and Police. All cameras are recorded to a high standard and kept for a minimum of 14 days and shall be made available to the police on demand.
8. All the door staff must be Security Industry Authority licensed.
9. Each accredited door steward when on duty must wear distinctive dress, are all over the age of 18 and are trained to vet customers and keep public order.
10. Every Door Steward and member of Management must carry effective 2 way radios with earpieces. This equipment is kept in good working order and is used at all times when the premises is open to the public.
11. A Night Net Radio must also be held at the Head Door Steward at the entrance and all instances of crime and disorder shall be reported to the police.
12. There must be a zero tolerance with drugs and have a drugs policy in force on the premises, with the objective of securing, as far as reasonably practical, the safety of others attending the premises.
14. A secure drug deposit bag approved by Devon & Cornwall Police shall be located on the premises for the safe storage of any drugs found or seized.
15. There must be provision of toughened safety glasses and plastic bottles. All glasses are stamped in accordance with Weights and Measures Legislation. No drinks, whether in glasses or bottles must be removed from the premises.
16. All the staff must be fully trained and at least one competent manager shall be on the premises whilst open to the public. All bar staff will be suitably trained to prevent the sale of alcohol to under 18's.
17. Adequate glass and bottle collection shall be undertaken throughout the premises.
18. Premises must join and maintain membership of the Torquay Night Time Economy Forum attending at least 2 meetings in each calendar year.
19. On every operational day when door supervision is required, then those SIA door supervisors employed in front of house duties must wear high visibility reflective jackets for the entirety of their duty.
20. There must be no entry or re-entry after 2am.
The Promotion of Public Safety
1. The fire safety measures with which the premises are provided shall be maintained in good working order, and their adequacy shall be determined on a regular basis, by the carrying out of a fire risk assessment as required by and in accordance with the Fire Precautions Regulations.
2. The premises shall undertake to maintain a safe occupancy level.
3. A log book shall be kept upon the premises in which shall be entered particulars of inspections made: those required to be made by Statute, and information compiled to comply with any public safety condition attached to the premises licence that required the recording of such information. The log book shall be kept available and produced for inspection when required by persons authorised by the Licensing Act 2003 or associated legislation.
4. Adequate access must be provided for emergency vehicles.
5. Where crowd management measures are needed all reasonable steps shall be taken to ensure that such persons do not obstruct exits, yards, passageways, stairways and ramps and that portable barriers shall be provided to prevent crushing and keep queues in an orderly fashion.
6. Suitable and clearly identifiable areas for dancing must be set aside, and separate from the dance area suitable means of providing cool air/ventilation and adequate seating must be provided.
7. At least one qualified first aider shall be present on the premises during the whole time the premises are made available for regulated entertainment.
8. The date on which any staff have obtained first aid qualifications or received refresher training shall be recorded and kept within a log book.
9. Facilities and equipment suitable for the number of patrons and the type of event undertaken shall be provided to enable first-aid treatment to be given promptly in the event of injury to patrons or staff.
10. All fire exits, gangways, escapes, extinguishers, fire points etc shall remain free of obstruction and will be tested and assessed on a regular basis. All exits are fitted with fixed automatic catches. Weekly fire alarm tests and fire certification as required by Fire Authority shall be carried out.
11. A Fire Risk Assessment shall be carried out monthly and Risk Assessments shall be carried out regularly.
12. Regular testing and certification of appliances and systems shall be carried out, including PAT and Electrical Testing.
13. All parts of the premises must be adequately illuminated from two independent sources and in the event of general lighting failure emergency lighting shall be immediately fully illuminated and the public shall be required to leave the premises forthwith.
14. In the event of evacuation caused by failure of general lighting, the public shall not be readmitted until the general lighting is fully restored.
15. Suitable and sufficient sanitary accommodation must be provided, clearly marked and in good order at all times.
16. The implementation of correct disposal of waste must be carried out on the premises at all times.
17. There must be provision of sufficient number of people on site to secure the safety of the premises at all times.
18. There must be use of toughened glasses and plastic bottles which reduces the risk of harm to the public.
20. Air management system within the premises shall be used during entertainment.
21. No explosive or highly inflammable material shall be brought into the premises.
22. No pyrotechnics shall be used on the premises.
23. Smoke machines shall be in a fixed position, protected against interference and manned by a competent operator at all times when in use. Non-toxic, non-flammable smoke shall be used and will be limited to areas where the public are admitted and not obscure exit signs.
24. Lasers must not be used on the premises without prior consultation with the Licensing Authority and compliance with HS(G) 95.
Prevention of Public Nuisance
1. Noise or vibration shall not emanate from the premises such as to cause persons in the neighbourhood to be unreasonably disturbed.
2. The volume of amplified sound used in connection with the entertainment provided shall at all times be under the control of the Licensee/Management and the controlling mechanism shall be operated from a part of the Premises not accessible to the public.
3. Two noise limitation devices shall be installed to control both areas which have amplification equipment fitted. These devices shall be regularly maintained.
4. There shall be no use of explosives, pyrotechnics and fireworks of a similar nature which could cause disturbance in surrounding areas.
5. The placing of refuse such as bottles into skips outside the premises shall take place at times that will prevent disturbance to nearby properties and the movement of bins and rubbish outside the premises shall be kept to a minimum after 11pm.
6. Quieter/Mellower music shall be played towards the end of the evening to encourage calmness and an announcement shall be made prior to closing requesting patrons to leave the premises as quietly and quickly as possible.
8. Patrons shall be asked not to stand around talking in the street outside the premises and asked to leave the vicinity quickly and quietly.
9. Door staff must be positioned at exits at closing times to ensure noise from patrons leaving is minimized.
10. Taxi operators shall be nominated for staff and customer use. The companies telephone numbers shall be advertised to customers.
11. The licensee shall ensure that staff leaving the premises after a late night shift will conduct themselves in a manner as not to disturb nearby residents.
12. Deliveries of kegs, bottles, food and other materials shall be carried out between the hours of 09.30am - 05.30pm weekdays.
The Protection of Children from Harm
1. Children below the age of 18 shall be excluded from the premises during licensing opening hours.
2. Proof of identity (passport etc) shall be requested from anyone who appear to be under the age of 18.