ANNEXE 2
CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
General
1. All staff engaged in licensable activity at the premises will receive training and information in relation to the following:
The Challenge 25 scheme in operation at the premises, including the forms of identification that are acceptable.
The hours and activities permitted by the premises licence issued under the Licensing Act 2003 and conditions attached to the licence.
How to complete and maintain the refusal register in operation at the premises (in relation to the sale of alcohol).
Recognising the signs of drunkenness.
The operating procedures for refusing service to any person who is drunk, under-age or appears to be under-age, or appears to be making a proxy purchase.
Action to be taken in the event of an emergency, including reporting an incident to the emergency services.
Training shall be recorded in documentary form and shall be regularly refreshed at no greater than 12 monthly intervals. Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority. Training records will be retained for at least 12 months.
The prevention of crime and disorder
1. An incident log shall be kept and maintained at the premises which will include a log of the following, including pertinent details:
Any incidents of disorder or of a violent or anti-social nature
All crimes reported to the venue, or by the venue to the police
All ejections of patrons
Any complaints received
Seizures of drugs or offensive weapons
Any faults in the CCTV system
Any visits by a responsible authority (under the Licensing Act 2003) or emergency service.
Records must be completed within 24 hours of any incident, and will contain the time and date, the nature of the incident, the people involved, the action taken and details of the person responsible for the management of the premises at the time of the incident.
The logs shall be kept for at least 12 months following the date of entry and be made available for inspection and copying upon request of an authorised officer of a responsible authority.
2. There shall be no consumption of beverages purchased from the premises outside the premises, due to the premises being located within the CIA and a PSPO, which prohibits the consumption of alcohol in public places.
3. A written drugs policy shall be in place and operated at the premises. It must detail the actions taken to minimise the opportunity to use or supply illegal substances within the premises. The policy must be made available for inspection and copying upon request by an authorised officer of a responsible authority.
4. The premises shall install operate and maintain a comprehensive digital colour CCTV system to the satisfaction of the Police and local authority:
i) All public area of the licensed premises including entry and exit points will be covered, including any outside area under the control of the premises licence holder.
ii) The system must record clear images permitting the identification of individuals, and in particular enable facial recognition images (a clear head and shoulder image) of every person entering and leaving in any light condition.
iii) The CCTV system will continually record whilst the premises are open for licensable activities and during all times when customers remain on the premises.
iv) All equipment must have a constant and accurate time and date generation. All recordings will be stored for a minimum period of 28 days with date and time stamping.
v) Viewable copies of recordings will be provided on request to the Police and local authority officers as soon as is reasonably practicable and in accordance with the Data Protection Act 1998.
vi) A staff member from the premises who is conversant with the operation of the CCTV system, shall be on the premises at all times when the premises are open. This staff member must be able to provide an authorised officer of a responsible authority, copies of recent CCTV images or data with absolute minimum of delay when requested in accordance with the Data Protection Act 1998 (or any replacement legislation).
vii) The CCTV system will be capable of downloading images to a recognisable viewable format. viii) There will be security measures in place to ensure the integrity of the system to prevent the tampering with, and deletion of, images.
ix) The CCTV system will be fully compliant with the guidance contained in the Information Commissioner’s Office (ICO) guidance document (www.informationcommissioner.gov.uk) (or any renewed equivalent guidance which is subsequently issued) regarding installation of CCTV at the premises.
x) If the CCTV equipment breaks down the Licensing Authority and the Police must be informed as soon as is reasonably practicable. This information shall be contemporaneously recorded in an incident report register and shall include the time, date and means this was done and to whom the information was reported. Immediate steps must be taken to put the equipment back into action. The Licensing Authority and the Police shall be informed when faults are rectified.
5. The premises must join, maintain membership and actively use the Nitenet Radio Communications Scheme.
6. As a standard, all drinks served shall be served in toughened or strengthened glasses.
7. On all occasions when the premises is to sell alcohol past midnight SIA door supervisors shall be employed at the ratio of 2 stewards for the first 100 patrons, and thereafter at a ratio of 1:100. On all other occasions the PLH/ DPS shall carry out a risk assessment to determine whether SIA are required and if required employ sufficient SIA as determined by the risk assessment.
The prevention of public nuisance
1. Noise from the premises shall not be audible within any dwelling with windows open for normal ventilation especially after 2300 hours. This shall be assessed from the boundary to the nearest residential properties, on all sides of the licensed premises. The criteria that shall be applied are:
i) Before 2300 hours - Noise emanating from the premises shall not be clearly distinguishable above other noise.
ii) After 2300 hours - Noise emanating from the premises shall not be distinguishable above background levels of noise.
iii) The local authority shall reserve the right in cases of tonal noise and where premises are attached to others, to make further assessments from within the residential property.
2. All external doors and windows shall be kept shut at all times when the premises are open during regulated entertainment. Doors may be opened for normal entrance and egress of people but must be shut immediately after.
3. If Torbay Council receives a complaint of noise nuisance emanating from the premises and an Environmental Health Officer of Torbay Council reasonably deems noise nuisance to exist which arises from the provision of licensable activities and upholds the complaint, the Premises Licence Holder shall, on receiving written confirmation of that complaint from Torbay Council:
i) Co-operate with Torbay Council’s Environmental Health Officers and implement remedial measures to the satisfaction of the Environmental Health Officers immediately or as reasonably practicable to do so, as determined by the Environmental Health Officer.
4. Sufficient measures must be in place to remove litter or waste arising from customers and to prevent such litter/waste accumulating in the immediate vicinity of their premises. Where necessary adequate measures must be in place to provide customers with sufficient receptacles for the depositing of waste materials such as food wrappings, drinks containers, smoking related litter etc.
5. A member of staff shall for the premises shall assess the impact of noise coming from customers of the premises using any outside area in the immediate vicinity of the premises. Where issues are identified, approaches will be made to patrons by a member of staff for the premises and appropriate action shall be taken to prevent nuisance from occurring.
The protection of children from harm
1. The premises shall operate a Challenge 25 Policy and any individual who appears to be under the age of 25 will be required to produce an approved form of photographic identification i.e.
Photo driving licence
A passport
An identification card carrying the PASS hologram
Unless such identification is produced the sale of alcohol must be refused.
2. The premises shall display prominent signage indicating that a Challenge 25 scheme is in operation.
3. An alcohol sales refusal register shall be kept at the premises and be maintained to include details of all alcohol sales refused. The register will include:
The date and time of refusal
The reason for refusal
details of the person refusing the sale
description of the customer
any other relevant observations.
The refusals register will be made available for inspection and copying on request of an authorised officer of a responsible authority. All entries must be made within 24 hours of the refusal.
4. No unaccompanied under 18s will be permitted on the premises after 20:00.