Some customers will receive an error message when registering with Planning Online, or when changing their Planning Online password. The error message appears after clicking the confirmation link sent to them via e-mail. The error can be ignored. It should be possible for all customers to register with Planning Online, log in and e.g. comment on a planning application. It should be possible for all customers to change their Planning Online password and log in using their new password. Torbay Council’s Planning Department has tested this. 

Planning Online’s developers are aware of this issue, which also affects other Planning Department’s web pages.

Please be advised that if you wish to comment on an application, you can do so by any of the following methods: via Planning Online, by email to planning@torbay.gov.uk, or by post to The Planning Department, Town Hall, Castle Circus, Torquay, TQ1 3DR. If submitting a comment by email or post, please quote the relevant application number.

We have had to change the way that some of our services operate to meet the guidelines set out by the government in response to the Coronavirus pandemic.

Planning Online is our public register of planning applications, appeals and enforcement. Applications displayed are from 1980 onwards.

The online planning history contained within the website must not be used as a substitute for carrying out a formal 'Land Charge Search'.

Copies of older planning decisions are available on request.

  Find a planning application

Problems

If you have had problems registering/receiving emails from our system then please check your spam settings.  If you have a ‘safe-sender’ option you may wish to add planning@torbay.gov.uk to your list.

Planning Online Guide
A guide to using our online planning system to find and comment on planning applications in Torbay.