Some customers will receive an error message when registering with Planning Online, or when changing their Planning Online password. The error message appears after clicking the confirmation link sent to them via e-mail. The error can be ignored. It should be possible for all customers to register with Planning Online, log in and e.g. comment on a planning application. It should be possible for all customers to change their Planning Online password and log in using their new password. Torbay Council’s Planning Department has tested this. 

Planning Online’s developers are aware of this issue, which also affects other Planning Department’s web pages.

Please be advised that if you wish to comment on an application, you can do so by any of the following methods: via Planning Online, by email to planning@torbay.gov.uk, or by post to The Planning Department, Town Hall, Castle Circus, Torquay, TQ1 3DR. If submitting a comment by email or post, please quote the relevant application number.

We have had to change the way that some of our services operate to meet the guidelines set out by the government in response to the Coronavirus pandemic.

This type of application should be used by anyone proposing to remove a hedgerow, or part of a hedgerow, covered by the Hedgerows Regulations 1997.

Before making an application read the guidance notes Opens in a new window.

Applications

You can submit your application to us online via the Planning Portal.

  Apply online Opens in a new window

Visit the online applications page for information on how to submit plans and documents when applying online.

Paper applications

You can also submit your application by downloading and completing an application form and sending it to us. You will need to supply your address then select the form Hedgerow removal notice.

Download

You can also download help text and guidance notes to assist in completing the application form.

Fees

There are no fees for this type of application.