Job info	Job info details
Job title	Team Manager (Harbours) and Deputy Harbour Master
Strategic team/Directorate	Pride in Place
Service	Harbours
Business unit	Harbours
Responsible to (day to day issues)	Tor Bay Harbour Master
Accountable to (line manager)	Tor Bay Harbour Master
Salary grade	L
JE ref	PLA044

1. Key purpose of job

• To support the Harbour Master in the leadership, strategic direction, development and delivery of the Tor Bay Harbour Authority function, providing tactical leadership to facilitate the best outcomes for the Council.
• Working in partnership with the other Team Manager, be jointly responsible and oversee the safe, efficient and smooth running of Torquay, Brixham and Paignton Harbours ensuring that all relevant Health and Safety legislation and policies are adhered to.
• Jointly responsible with the other Team Manager for the day-to-day management of staff across the three Harbours, delegating responsibility and authority as appropriate to staff consistent with the requirements of the service. 
• To ensure that the statutory obligations and operations of the Harbours, together with the relevant land-based harbour estate and all associated facilities and assets, are appropriately managed as required by the Council.
• To work closely and maintain positive relationships with stakeholders, partners and users of the individual Harbours to ensure understanding of and compliance with Harbour Byelaws and to protect the Councils assets, investments and reputation.
• To ensure that the facilities of the Harbour estates are available to users and are maintained in a good and safe condition.
• To work closely with the Council’s key partners and stakeholders to achieve planned outcomes on both a long and short-term basis internally and community wide. 
• To deputise for the Harbour Master when required to do so.
• Attend the harbours outside of normal working hours as and when required. Working in conjunction with the management team to ensure 24 hour on-call cover, throughout the year, to meet the Council’s responsibility as a competent Harbour Authority.

2. Anticipated outcomes of post

• To support the Harbour Master in the leadership, strategic direction, development and delivery of the Tor Bay Harbour Authority function, providing tactical leadership to facilitate the best outcomes for the Council.
• Working in partnership with the other Team Manager, be jointly responsible and oversee the safe, efficient and smooth running of Torquay, Brixham and Paignton Harbours ensuring that all relevant Health and Safety legislation and policies are adhered to.
• Jointly responsible with the other Team Manager for the day-to-day management of staff across the three Harbours, delegating responsibility and authority as appropriate to staff consistent with the requirements of the service. 
• To ensure that the statutory obligations and operations of the Harbours, together with the relevant land-based harbour estate and all associated facilities and assets, are appropriately managed as required by the Council.
• To work closely and maintain positive relationships with stakeholders, partners and users of the individual Harbours to ensure understanding of and compliance with Harbour Byelaws and to protect the Councils assets, investments and reputation.
• To ensure that the facilities of the Harbour estates are available to users and are maintained in a good and safe condition.
• To work closely with the Council’s key partners and stakeholders to achieve planned outcomes on both a long and short-term basis internally and community wide. 
• To deputise for the Harbour Master when required to do so.
• Attend the harbours outside of normal working hours as and when required. Working in conjunction with the management team to ensure 24 hour on-call cover, throughout the year, to meet the Council’s responsibility as a competent Harbour Authority.

3. List key duties and accountabilities of the post

• As an Employee of Torbay Council all roles are expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. The Designated Senior Lead for Safeguarding is the Chief Executive and Director of Children’s Services.
• To be the decision maker with regard to dynamic reactive events such as berthing plans, emergencies, pollution events, border force, national crime agency and coastguard interventions and ensure that these events do not create disruption or risk for the Harbour Authority.
• To work with the relevant Harbour team to ensure compliance with all Health and Safety Regulations within the Harbour Estate, including liaising with the Council’s corporate Health and Safety function. Ensuring that standards are maintained or improved, risk assessments undertaken and staff trained to ensure that an effective Health and Safety culture is fostered and maintained.
• To keep the Harbour Master regularly advised as to harbour issues, income targets, future requirements and problem areas.
• Work with the Harbour Master to develop costed and deliverable maintenance and improvement plans for the Harbour Estate.
• Direct and oversee the maintenance and cleansing of the Harbour infrastructure to the standard required by the Harbour Master, within budgetary constraints and in accordance with a set maintenance plan.
• Oversee the movement and parking of all vehicular traffic within and around each of the Harbours within the Estate, ensuring effective systems are in place to issue vehicle permits for authorised harbour users.
• Enforce all relevant Byelaws and Harbour Directives
• To provide specific oversight and liaison with the operators of the Brixham Fish Market to ensure compliance with all relevant legislation, best practice and lease arrangements.
• With support from the Harbour Master, to have oversight of allocated harbour budgets, ensuring that systems of budgetary accountancy and financial control are properly understood across the service and used and developed in line with the Council’s financial regulations and procedures.
• Assisting the Council in the promotion of Maritime Events within Tor Bay, on the beaches and along the coastline and in compiling and programming of such events, ensuring adequate berthing arrangements and supervision of quayside activities with event organisers. Attending liaison meetings with the relevant organisations as and when required.
• Assist in the maintenance of efficient harbour control using consistent overall management with an appropriate level of enforcement to ensure the Harbour Acts, Byelaws and Regulations are observed including taking witness statements, conducting interviews under caution and attending Court. The main Acts and Regulations are as follows:
  • Harbours Act 1964. 
  • Merchant Shipping Act 1995. 
  • Tor Bay Harbour Act 1970 (as amended in 1983). 
  • Harbours, Docks and Piers Clauses Act 1847. 
  • Dangerous Goods in Harbour Areas Regulations 2016. 
  • Pilotage Act 1987. 
  • Statutory Instrument 2017 no. 279 Harbour, Docks, Piers and Ferries Harbour Directions Order. 
  • Tor Bay Harbour Authority Byelaws. 
• Ensure the effective operation and maintenance of all navigational lights, marks and beacons. Complying with all requirements laid down by Trinity House including LARS, as well as enabling proper control over the navigation and safe berthing of all vessels utilising the waters and facilities of Tor Bay and its enclosed harbours.
• Monitoring the seasonal operation of commercial pleasure craft and angling boats, together with their kiosk or board site booking operation.
• Responsible for ensuring effective complaint management within the service and providing or ensuring the provision of an adequate response to any complaints in accordance with policy and published procedures.
• To advise the Harbour Master of major and strategic service specific issues that are likely to affect the policy framework and performance of the service by writing reports, attending briefings and Council meetings as required.
• Responsible for providing such support as may be required in response to Major Emergencies and business recovery. To include the requirement to attend Tor Bay, the enclosed harbours, the beaches and coastline outside of set working hours as and when required to deal with any matter requiring special attention e.g., oil pollution, hazardous substances, vessels adrift, bad weather, fire or other emergency, etc.
• To ensure that the Council meets its obligations under the Pilotage Act 1987 in the provision of a proper and safe pilotage service. May be required to undertake piloting duties on a relief basis (if suitably qualified). 
• Compliance with statutory reporting requirements. 

4. Budgetary/Financial Responsibilities of the post

• Assist in the oversight of all allocated Harbour budgets. 

5. Supervision/Line Management Responsibilities of the post

• To undertake the line management and supervision of the following posts: 
  • Harbour Assistant Team Leader. 
  • Harbour Assistants x 5. 
• To assertively and continually challenge teams to improve performance.
• To agree annual objectives and targets with the Harbour Master and ensure that these are cascaded to team members, including allocating work and determining priorities, monitoring performance, identifying training needs monitoring their performance through the Council’s appraisal process.

6. Working environment and conditions of the post

• The postholder will be required to work on the harbour estate, quays & piers, and afloat as well as office based. The postholder will be required to work in all weathers and as the decision maker especially in storm events. weather conditions.
• Responding to emergency situations may on occasion require call out to any harbour, beach, or coastal location, for example emergency incidents during bad weather.
• It will be necessary on occasion to undertake piloting duties and lead towing operations, on a relief basis, requiring the post holder to climb pilot ladders, haul lines and chains and work on ships at sea. Dependent on level of qualifications and experience.

7. Physical demands of the post

• Required to manually move heavy and awkward vessels in the boat park.
• Required to manually move moored vessels.
• Required to haul towing lines and chains, climb narrow and steep ladders – onshore and at sea.
• Required to lift and operate heavy equipment such as anchors, buoys and pontoons.

8. Specific resources used by the post

• Normal office, mobile telephone, VHF radio, navigation equipment, PPE equipment, wet weather gear, life-jacket.
  • Will be required to operate and be responsible for the Harbour workboat. 
  • Fast patrol boats (£100,000). 
  • Pick-up truck with lifting davit. 
  • Fort-lift truck. 
  • Torquay inner harbour lifting bridge and half-tide cill (£millions). 
• Manual deployment of surge control barrier. 

9. Key contacts and relationships

• External:
  • Maritime & Coastguard Agency, Devon & Severn Inshore Fisheries and Conservation Authority, Environment Agency, Marine Management Organisation, Department for Transport, Defra, other local Harbour Authorities, Harbour User Groups, Brixham Trawler Agents, Yacht Clubs, other Clubs and Youth Groups, private and voluntary organisations, other partner Organisations, harbour users, tenants, Beach Hut Users Group, MCA, RNLI, Cleaner Seas Forum, visitors and the general public.
  • Central Government, other Local Authorities, other public sector organisations, The Council’s auditors, private and voluntary organisations and employers, partner organisations.
• Internal: 
  • Director of Tor Bay Harbour Authority, Harbour Master, Senior staff across the Council, Trades Unions, other Harbour Masters and harbour/beaches staff, Events team, Health and Safety, Emergency Planning, Estates, Legal Services, Procurement, TDA, SWISCo, and employees at all levels across the Council.

10. Other duties

• To undertake additional duties as required, commensurate with the level of the job.

Other Information

• All staff must commit to the Workplace Equality, Diversity and Inclusion Practice and Policy.
• Torbay Council is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo the checks appropriate to the post applied for.
• The post holder is expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. And are aware that the Chief Executive and the Director for Children’s Services are the Safeguarding Leads for the Council.
• This post may be based across any of the three Harbours of Paignton, Brixham and Torquay but the post holder may be required to move their base to any other location within the Council at a future date.
•  The post is eligible for hybrid home working.
• You will be asked to complete a Criminal Records Self Declaration Form. Criminal convictions will only be taken into account when they are relevant to the post. You will only be asked to disclose ‘unspent’ convictions.
• The Council operates a Smoke-Free Policy and the post-holder is prohibited from smoking in any of the Council's buildings (including Council owned and Council leased buildings, but excluding designated areas in residential schemes), enclosed spaces within the curtilage of buildings, and Council vehicles. The Council does not permit smoking breaks within work time, however, in services where the flexi-scheme is in operation, employees may take reasonable break times outside of core hours, in accordance with flexi-time arrangements. Employees should follow the flexi-scheme procedure for agreeing time away from their duties in the normal manner with their immediate colleagues and line manager, with break start and finish times being recorded, as with any other break-time arrangement. 
• The post-holder is expected to familiarise themselves with and adhere to all relevant Council Policies and Procedures.
• The post-holder must comply with the Council’s Health and Safety requirements as outlined in the H&S policy appropriate to the role.
• The post-holder must be committed to the Council’s Core Values for employees – “Torbay Council employees are committed to being forward thinking, people orientated and adaptable - always with integrity”. Evidence will be sought during the probation and appraisal processes.
• If this post is customer facing, it will require the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• If you are required to access a government system such as HMRC, DWP or The Public services network (PSN) as part of your role with the Council you will be required to complete a basic disclose with your line manager before you can access these systems. Your manager will be required to complete a verification form that confirms your identity, nationality and immigration status, employment history and unspent convictions (third party).
• If you are required to use your own vehicle on Council business or drive a council vehicle you will be asked to provide information on any driving endorsements by accessing gov.uk/view-driving-licence and providing a code to your Line Manager in order to share your driving licence information with the Council.

Person Specification

Note for Candidate

All Candidates

The supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you should explain how you meet each of the numbered essential requirements within your supporting statement. In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of the desirable criteria.

Candidates who consider that they have a disability

Reasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability.

If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to take into account with regard to your disability in order to offer a fair selection interview.

Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection process.

If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in your supporting evidence how you broadly meet the essential requirements of the role.

Job info	Job info details
Job Title	Team Manager (Harbours) and Deputy Harbour Master
Strategic team/Directorate	Pride in Place
Service	Harbours
Business unit	Harbours

Skills and effectiveness

Essential skills and effectiveness

• Proven ability to lead, manage and motivate, enabling a demonstrable and successful team working ethos that fosters employee engagement.
• Ability to collaborate both internally and externally, to benefit from partnerships, shared learning, and best practice.
• Budget management – able to control operational budgets and deliver efficiencies.
• Effective Risk Management skills in a maritime environment.
• Proven ability to work in a time-critical function, managing conflicting priorities effectively.
• Self-motivated, productive, dynamic, and innovative.
• Effective computer literacy skills with a proven ability to analyse complex data with efficient analytical acumen.
• A high level of demonstrable communication and negotiation skills with an ability to influence using clear and fact-based evidence.
• Excellent interpersonal skills, which demonstrates an ability to convey information accurately and clearly in a manner which is clearly understood, including report writing and presentation format.
• Ability to demonstrate confidence and competency, whilst being trustworthy and transparent when under external and internal scrutiny.
• Proven problem-solving skills with the ability to identify causes and make objective and informed judgements based on facts and complete tasks to a high standard.
• Evaluative decision making in an informed concise and balanced way and being confident in reaching a decision.
• Able to demonstrate emotional resilience, political awareness and balance.
• Self-awareness with the ability to recognise own strengths and actively identifying areas for improvement.
• Proven ability to drive and establish improved standards and performance through implementation of good practice and personal development.
• Demonstrate high degrees of customer awareness with a commitment to a customer centred approach.
• Strong commercial acumen.
• Instils trust and instinctively knows and understands when information needs to be shared, throughout the organisation.

Desirable skills and effectiveness

• The proven ability to project manage and deliver change.
• Understanding of MS Teams and Office 365. 

Knowledge

Essential knowledge

• Proven detailed and effective knowledge and understanding of the work of ports/harbours and of small boats, basic ship requirements and good seamanship.
• Demonstrable knowledge and understanding of relevant Harbour Acts, Byelaws and Regulations.
• Significant knowledge and experience of procedures, guidelines and legislation relating to Bathing Water and Coastal Pollution.
• A high level of knowledge and clear understanding of the requirements of the Port Marine Safety Code and its application.
• Strong and effective knowledge of all relevant and specialist Health & Safety legislation and environmental legislation.
• Thorough understanding of how to implement effective management practices in terms of planning to achieve agreed targets and objectives and providing leadership.
• Practical knowledge and understanding of other legislative and statutory obligations which affects the service area of responsibility. To include detailed knowledge of national and regional service priorities and the requirements for their local implementation in the context of the political and operational environment.
• Detailed knowledge and understanding of the role of a Deputy Harbour Master and the workings of a busy leisure marine facility as well as a commercial fishing port.
• A high level of knowledge and understanding of data protection and confidentiality.
• Knowledge of relevant national organisations, their function and requirements as they relate to this post.
• Effective knowledge and understanding of project management techniques and how to deliver successful outcomes.
• Demonstrable and detailed knowledge and understanding of performance management to enable successful outcomes.

Desirable knowledge

• Awareness of the commissioning process, including commissioning agreements and SLAs.
• A working knowledge and understanding of issues facing the Local Authority.
• An understanding of the general workings of the marine industry ashore, especially the leisure and fishing industry.
• A general knowledge and understanding of shipping/harbour law.
• Effective knowledge and understanding of Public Sector Financial Regulations.

Experience and achievements

Essential experience and achievements

• Experience of managing a busy customer facing service where health and safety is a priority.
• Experience of leading and manging teams across a range of functions and working within partnership arrangements.
• Experience of navigation and safe berthing of vessels within a busy working harbour.
• Extensive experience of acting as Safety Officer within a harbour/marine environment.
• Experience of managing budgets.
• Experienced in following and developing procedures, delivering services and innovative working practices to achieve and maintain service improvements that ensure compliance and achieve best value and best outcomes for service users.
• Experience of successfully planning for and contributing to relevant audit and inspection processes.
• Experience of dealing with/responding to relevant emergency situations.
• Experience of financial management and budget experience.
• Experienced in performance monitoring.
• Experience of problem solving to successful outcomes.

Desirable experience and achievements

• Experience in a variety of performance management techniques to improve and sustain improvements.
• Experience of harbour control and management of land-based harbour estates.
• Experience of responding to maritime emergencies. 

Qualifications/professional memberships

Essential qualifications/professional memberships

• Qualified to Degree level or equivalent relevant experience.
• VHF/DSC Radio Certificate of Competence.
• RYA Power Boat. 
• Evidence of continued professional development. 

Desirable qualifications/professional memberships

• First Aid at Work Certificate.
• NEBOSH Certificate. 
• Oil Spill Response Certificate (Management Level). 
• Qualified as Port Security Officer.
• Maritime and Coastguard Agency National Training Course on Pollution Contingency Planning and Response.

Other requirements

Other requirements of the job role

N/A