Job Description

Job info	Job info details
Job title	Human Resources Business Partner - Level 3
Strategic team/Directorate	Corporate Services
Service	Human Resources
Business unit	Human Resources
Responsible to (day to day issues)	HR Manager
Accountable to (line manager)	HR Manager
Salary grade	J
JE ref	JOT210B

1. Key purpose of job

To work as a professional HR Business Partner to support and provide services within the Learning and Development and Organisational Development functions within HR.
To strategically support the business to achieve successful outcomes and to work collaboratively with all levels of management to achieve transformational goals.
As part of the Relational Council project team, to lead on specific aspects of the culture change program, reporting into Relational Council/Our People project.
To develop and lead on the coaching and mentoring service to successfully embed it across the Council, ensuring that it supports and aligns with the Our People Strategy.
To deliver key outcomes within the Our People Strategy.
Responsible for the provision of professional, specialist, consistent and proactive Learning and Development and Organisational Development advice, guidance and coaching in line with the organisations policy, best practice and procedural frameworks and legislation.

2. Anticipated outcomes of post

Working closely with HR colleagues to provide a credible, timely and respected professional HR service which supports strategic HR objectives, aims and aspirations.
Establish a coaching and mentoring service that is fully accessible and responsive and embedded successfully across the organisation.
Develop strategies to embed our organisational culture that place strong emphasis on promoting our values and relational ways of working.
As an active member of the Relational Council project team to take responsibility for delivery of specific workstreams.

3. List key duties and accountabilities of the post

As an Employee of Torbay Council all roles are expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. The Designated Senior Lead for Safeguarding is the Chief Executive and Director of Children’s Services.
Responsible for safeguarding and promoting the welfare of children at all times through the work of HR.
Develop, shape and lead the coaching and mentoring service, ensuring that it is responsive and effective in meeting workforce needs.
To act as first point of contact for internal customers to access the coaching and mentoring service, ensuring highest levels of customer service and professional advice.
Develop coaching resources and information to support the development of the coaching and mentoring pool.
Host regular group and individual coaching/mentoring supervision sessions, both in person and online, providing professional support and advice.
Evaluate the coaching and mentoring service to ensure that it meets service user expectations and is supporting the Council’s strategic objectives.
To undertake professional coaching assignments as required for Council staff.
To enhance the organisation’s and customers’ people management performance by equipping and enabling managers to manage their staff with minimal HR intervention through coaching and training delivery.
Research suitable coaching training providers and liaise accordingly to commission their services, ensuring that their offer fully meets our organisational and learner requirements.
Working as part of the HR team to support and deliver relational organisational change.
Lead on the design materials to support relational change processes across all levels of the organisation, empowering teams and individuals to build resilience, confidence and capability.
To develop and implement an OD evaluation framework to measure success of the Relational Council culture change program.
To work as part of the HR team and wider leadership team in the Council to implement the revised Core Values, taking a lead to ensure that they are embedded and development of a frame work to measure success.
To investigation, develop proposals and work to introduce values-based recruitment.
To work flexibly and manage competing priorities as required to ensure effective service delivery.
To undertake detailed research and analysis, and to provide and present high quality, accurate well-evidenced recommendations to project boards and other members of staff and stakeholders.
To design and deliver bespoke training to a range of stakeholders as required to meet business needs.
To support initiatives to improve well-being, staff engagement and organisational development by promoting and acting as champions of such.
To undertake all work in accordance with Principals of Data Protection Act and Information Governance Policies and Procedures.
To undertake regular CPD and to undertake training and development as appropriate to the role.
To undertake specific HR project work as directed.

4. Budgetary/Financial Responsibilities of the post

None.

5. Supervision/Line Management Responsibilities of the post

None.

6. Working environment and conditions of the post

Normal office working environment and conditions as well as homeworking where relevant, with ability to travel within the Bay to external clients and on occasion the wider South West or more nationally as required.

7. Physical demands of the post

Normal physical effort.

8. Specific resources used by the post

Normal resources such as laptop / I-Pad or I-Phone carried to client meetings.

9. Key contacts and relationships

External:
- Training providers, including local, regional and national education providers. Partner Organisations, such as the NHS and other local authorities.
Internal:
- Employees across the Council, Directors and all Senior Managers, Managers, Team Leaders, and Council Officers.

10. Other duties

To undertake additional duties as required, commensurate with the level of the job.

Other Information

All staff must commit to Equal Opportunities and Anti-Discriminatory Practice.
Torbay Council is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo the checks appropriate to the post applied for.
The post holder is expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. And are aware that the Chief Executive and the Director for Children's Services are the Safeguarding Leads for the Council.
The post is eligible for hybrid home working.
You will be asked to complete a Criminal Records Self Declaration Form. Criminal convictions will only be taken into account when they are relevant to the post. You will only be asked to disclose ‘unspent’ convictions.
The Council operates a Smoke-Free Policy and the post-holder is prohibited from smoking in any of the Council's buildings (including Council owned and Council leased buildings, but excluding designated areas in residential schemes), enclosed spaces within the curtilage of buildings, and Council vehicles. The Council does not permit smoking breaks within work time, however, in services where the flexi-scheme is in operation, employees may take reasonable break times outside of core hours, in accordance with flexi-time arrangements. Employees should follow the flexi-scheme procedure for agreeing time away from their duties in the normal manner with their immediate colleagues and line manager, with break start and finish times being recorded, as with any other break-time arrangement.
The post-holder is expected to familiarise themselves with and adhere to all relevant Council Policies and Procedures.
The post-holder must comply with the Council’s Health and Safety requirements as outlined in the H&S policy appropriate to the role.
The post-holder must be committed to the Council’s Core Values for employees – “Torbay Council employees are committed to being forward thinking, people orientated and adaptable - always with integrity”. Evidence will be sought during the probation and appraisal processes.
If this post is customer facing, it will require the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
If you are required to access a government system such as HMRC, DWP or The Public services network (PSN) as part of your role with the Council you will be required to complete a basic disclose with your line manager before you can access these systems. Your manager will be required to complete a verification form that confirms your identity, nationality and immigration status, employment history and unspent convictions (third party).
If you are required to use your own vehicle on Council business or drive a council vehicle you will be asked to provide information on any driving endorsements by accessing gov.uk/view-driving-licence and providing a code to your Line Manager in order to share your driving licence information with the Council.

Person Specification

Note for Candidate

All Candidates

The supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you should explain how you meet each of the numbered essential requirements within your supporting statement. In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of the desirable criteria.

Candidates who consider that they have a disability

Reasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability.

If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to take into account with regard to your disability in order to offer a fair selection interview.

Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection process.

If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in your supporting evidence how you broadly meet the essential requirements of the role.

Job info	Job info details
Job Title	Human Resources Business Partner - Level 3
Strategic team/Directorate	Corporate Services
Service	Human Resources
Business unit	Human Resources

Skills and effectiveness

Essential skills and effectiveness

Ability to lead and implement new areas of work.
Excellent communication skills and able to confidently interact with a wide range of audiences.
Ability to provide appropriate challenge and to influence and motivate staff at all levels.
High emotional intelligence, able to foster positive relationships and gain trust.
Naturally works across services, co-designs, treats people with respect and values diverse perspectives.
A customer focused approach to service delivery with the ability to continuously improve service levels and the customer experience.
Ability to build and maintain effective and positive working relationships.
Ability to prioritise own workload and work to conflicting and changing deadlines.
Well organised and detail orientated.
Highly developed analysis and research skills with the ability to assess, compile and present information from the business and legislation to inform key business decisions.
The ability to influence and negotiate to reach desired outcome.
Highly effective use of IT packages to deliver high quality service.
Ability to network internally and externally with colleagues and partners.

Desirable skills and effectiveness

N/A

Knowledge

Essential knowledge

Learning and Development or Organisational Development knowledge gained from current or previous professional experience.
Thorough understanding and knowledge of Learning and Development or Organisational Development practice.
Experience in supporting significant organisational culture change, building readiness and navigating complex situations building trust and respect.
Coaching and mentoring best practice and its application in a workplace environment.

Desirable knowledge

N/A

Experience and achievements

Essential experience and achievements

Proven experience of working in a Learning and Development or Organisational Development team providing detailed specialist and strategic advice to Employees and Managers.
Proven experience of researching, developing and writing reports to implement new processes and procedures.
Significant experience of working and building effective working relationships with stakeholders, including staff, managers, senior leaders and external contacts.
Experience of leading and chairing meetings with a range of stakeholders.
Experience in facilitating high impact discussions, workshops and team interventions, navigating complex issues.
Experience of designing and delivering training and organisational development initiatives to a wide range of audiences on a range of HR related topics.
Experience of providing coaching and mentoring in a workplace setting.
Experience of supporting significant organisational culture change.

Desirable experience and achievements

Experience of supporting formal mediation interventions.
Experience of supporting conflict resolution and mediation.
Experience of working within HR or Learning and Development in a Local Authority.
Experience of working with a Restorative practice or Trauma informed setting.
Experience of leading and developing a coaching and mentoring service.

Qualifications/professional memberships

Essential qualifications/professional memberships

Educated to degree level or equivalent relevant, successful and demonstrable experience.
Human Resources or Learning and Development CIPD Level 7.
Accredited coaching qualification, such as ILM.
Membership of CIPD.
Commitment to CPD.

Desirable qualifications/professional memberships

ECDL, MOS or equivalent.
Mediation qualification.

Other requirements

Other requirements of the job role

Demonstrates a commitment to safeguard and promote the welfare of children and young people.
Ability to travel efficiently around the Bay/South West/UK in order to carry out duties.
Ability to accommodate office and home-working.