Job info	Job info details
Job title	Harbour Team Leader – Torquay and Paignton
Strategic team/Directorate	Place
Service	Tor Bay Harbour Authority
Business unit	Harbours
Responsible to (day to day issues)	Deputy Harbour Master
Accountable to (line manager)	Deputy Harbour Master
Salary grade	H
JE ref	HAR05

1. Key purpose of job

• To manage, schedule and carry out the planned, preventative and reactionary maintenance requirements for Torquay and Paignton Harbour.
• Ensure the provision of guidance and instruction to the maintenance team while ensuring safe practise and working environments, whilst promoting a Health and Safety culture.
• To support the sustainable delivery of an effective, efficient and compliant harbour service.
• To work with the Head of Service, Harbour Masters, Senior Managers, Key Partners and stakeholders to achieve planned outcomes on both a long and short-term basis internally and community wide.
• To lead by example and secure employee and harbour users’ engagement.
• To promote a Health & Safety culture.

2. Anticipated outcomes of post

• Managed maintenance plan resulting from inspection reports and regular scheduled tasks such as putting out seasonal marks, power washing slipways and steps etc.
• An efficient, effective and professionally run maintenance service that, as a minimum, works to the set plans delivering high-quality outcomes and safe well-maintained workshops.
• Safely maintained Harbours, infrastructure and equipment.
• That Tor Bay Harbour Authority is recognised for its safe, efficient and effective service delivery for maritime activities and visitors.
• Supports the overall aim of ensuring that Tor Bay Harbours remain legally complaint.
• Tor bay harbours work as one team with one goal.

3. List key duties and accountabilities of the post

• As an Employee of Torbay Council all roles are expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. The Designated Senior Lead for Safeguarding is the Chief Executive and Director of Children’s Services.
• Works closely on a day-to-day basis with the Deputy Master to identify and schedule maintenance tasks. This would include identifying the resources and manpower required for each task.
• Working closely on a day-to-day basis with the Deputy Harbour Master to prioritise works and allocate manpower, ensuring that efficient communications at all levels within the team and service is maintained.
• To provide day to day supervision of staff in order to maximise and utilise them effectively. Ensuring that all staff are briefed on the roles and responsibilities required of them.
• Maintaining and updating all relevant records, to include a log of all equipment and tools with inspection/servicing dates, using the appropriate asset registration system.
• Ensuring that all required maintenance inspections are undertaken and recorded in relation to equipment and machinery so that it remains in good working order. Reporting and logging where there are defects and arranging for the relevant repairs to be undertaken.
• Assigning tasks to the maintenance team and ensuring all materials needed are ordered in time to complete scheduled tasks, including the creation of work instructions where necessary.
• Provide regular communication and reports are being sent to the Deputy Harbour Master such as outstanding works, scheduled works, inspection finds etc to maintain effective service delivery and highlight issues that may adversely affect service delivery.
• Assisting in the arrival and departure of visiting vessels which utilise the pontoons or quayside berths. Such assistance to include taking lines, issuing advice and directing skippers as to where they can berth.
• Assisting the Harbour Master / Deputy, or Assistant Harbour Master to enforce Harbour Byelaws. Ensuing that an effective health and safety culture is fostered and maintained.
• Attending the Harbour outside of normal working hours to assist during emergencies and bad weather, including assistance in the recovery of boats or vehicles, etc when necessary.
• Operate harbour launch as required (where qualified) performing routine daily maintenance on the harbour launch/workboat, such as oiling and pumping the bilges. Also, making regular checks on the batteries and fuel, etc.
• Driving harbour vehicles including forklift truck as required when on duty. Vehicles must only be driven by persons holding a full current driving licence who have also passed the appropriate Council test.
• To actively respond to emergencies which may arise at any of the Tor Bay Harbour locations to assist in the required response levels, such as where there has been an oil spill.
• Actively engage with other team members within the Council to ensure a collaborative and seamless integration of service provision to both internal and external clients.
• Motivate and lead teams effectively as well as recognise any training needs, along with providing active encouragement to support achievement. To do this by providing clear goals and standards that need to be achieved.
• Ensuring and maintaining the high standards of service through assessing the quality of work of others and signing off the work.
• Operation of harbour bridge/cill.

4. Budgetary/Financial Responsibilities of the post

• No overall budget.

5. Supervision/Line Management Responsibilities of the post

• Supervision and day to day job tasking of the Harbour Maintenance team comprising of up to 6 team members.
• Quality control of works undertaken and signing off the work of others or advising of any remedial actions required.
• Ensuring that corporate and consistent processes are undertaken.

6. Working environment and conditions of the post

• Working in a constantly working maritime harbour environment which is predominantly outside with some indoor working whilst in the workshop.
• Working in all kinds of adverse weather conditions without the ability to make a choice to not work in bad weather conditions.
• Working afloat and off site at remote locations.
• Some office cover where required but is rare.

7. Physical demands of the post

• Pushing and pulling of boats either in the water or on trailers which requires a lot of physical strength.
• Traversing uneven ground such as harbour base and across beaches, to include pontoons which could be slippery at times.
• Daily walking of approximately 2 miles.
• Manual handling requiring the lifting of loads onto trucks and can require bending and stretching movements as well.

8. Specific resources used by the post

• Collecting income from harbour charges and handling petty cash (approximately £200 daily).
• Specialist power tools, cutting and lifting equipment and specialist survey equipment (valued at over £50k). 
• PPE appropriate to maritime harbour requirements, such as lifejacket, work boots, wellingtons, overall and wet weather clothing.
• Use of a shared harbour vehicle.
• Some IT equipment and use of a VHF radio.

9. Key contacts and relationships

External

• Harbour users.
• General members of the public.
• Contractors and suppliers.
• Members of SWISCo.

Internal

• Harbour staff.
• Other workers from across the Council.
• Partner agencies. 

10. Other duties

• To undertake additional duties as required, commensurate with the level of the job.

Other Information

• All staff must commit to the Workplace Equality, Diversity and Inclusion Practice and Policy.
• Torbay Council is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo the checks appropriate to the post applied for.
• The post holder is expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. And are aware that the Chief Executive and the Director for Childrens Services are the Safeguarding Leads for the Council. 
• This post is based at Torquay mainly but can be across all three Tor Bay Harbour locations, to include Brixham and Paignton, and the post holder may be required to move their base to any other location within the Council at a future date.
• You will be asked to complete a Criminal Records Self Declaration Form. Criminal convictions will only be taken into account when they are relevant to the post. You will only be asked to disclose ‘unspent’ convictions.
• The Council operates a Smoke-Free Policy and the post-holder is prohibited from smoking in any of the Council's buildings (including Council owned and Council leased buildings, but excluding designated areas in residential schemes), enclosed spaces within the curtilage of buildings, and Council vehicles. The Council does not permit smoking breaks within work time, however, in services where the flexi-scheme is in operation, employees may take reasonable break times outside of core hours, in accordance with flexi-time arrangements. Employees should follow the flexi-scheme procedure for agreeing time away from their duties in the normal manner with their immediate colleagues and line manager, with break start and finish times being recorded, as with any other break-time arrangement. 
• The post-holder is expected to familiarise themselves with and adhere to all relevant Council Policies and Procedures.
• The post-holder must comply with the Council’s Health and Safety requirements as outlined in the H&S policy appropriate to the role.
• The post-holder must be committed to the Council’s Core Values for employees – “Torbay Council employees are committed to being forward thinking, people orientated and adaptable - always with integrity”. Evidence will be sought during the probation and appraisal processes.
• If this post is customer facing, it will require the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• If you are required to access a government system such as HMRC, DWP or The Public services network (PSN) as part of your role with the Council you will be required to complete a basic disclose with your line manager before you can access these systems. Your manager will be required to complete a verification form that confirms your identity, nationality and immigration status, employment history and unspent convictions (third party).
• If you are required to use your own vehicle on Council business or drive a council vehicle you will be asked to provide information on any driving endorsements by accessing gov.uk/view-driving-licence and providing a code to your Line Manager in order to share your driving licence information with the Council.

Person Specification

Note for Candidate

All Candidates

The supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you should explain how you meet each of the numbered essential requirements within your supporting statement. In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of the desirable criteria.

Candidates who consider that they have a disability

Reasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability.

If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to take into account with regard to your disability in order to offer a fair selection interview.

Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection process.

If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in your supporting evidence how you broadly meet the essential requirements of the role.

Job info	Job info details
Job Title	Harbour Team Leader – Torquay and Paignton
Strategic team/Directorate	Place
Service	Tor Bay Harbour Authority
Business unit	Harbours

Skills and effectiveness

Essential skills and effectiveness

• Effective use of organisational skills, to include prioritisation and attention to detail and be able to work toward deadlines. Where conflicting, can time manage and prioritise accordingly.
• Effective general and maritime maintenance skills.
• Effective communication skills so that clear instruction instructions can be passed on, both to staff members and the public/harbour users.
• Ability to deal tactfully and diplomatically with people of all ages and backgrounds.
• Ability to work on own initiative without close supervision.
• Effective people management and leadership skills to lead and work effectively as part of a team and give instruction to others.
• Effective IT skills through the use of Microsoft systems / Office 365.
• Effective maritime husbandry.
• Boat handling skills.
• Can demonstrate effective numeracy skills.
• Can demonstrate effective analytical skills in order to problem solve and then implement relevant. solutions successfully. To use such analytical skills in order to challenge existing practices and seek value for money alternatives to deliver long and sustainable economic benefits.
• Provision of effective leadership to include the use of excellent and commercially based decision-making skills. 
• Proven ability to engage persuasively with staff at all levels to influence a successful outcome. 
• Possess investigative skills with the use of a probing and inquisitive nature. 
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Desirable skills and effectiveness

• Knowledge of basic engineering.
• Building and carpentry skills.
• Effective negotiation skills when dealing with suppliers, (agency), staff and members of the public. 
• Able to formulate and present data to support evidence led decision making. 

Knowledge

Essential knowledge

• Understanding of small boats and basics ship requirements, including the practices of good seamanship.
• Knowledge and understanding of tidal ranges and effects.
• Knowledge and understanding of maritime and port operations.
• Effective knowledge and understanding of the Port Marine Safety Code and Health & Safety legislation.
• Have a working knowledge and understanding of Harbour Byelaws.
• Knowledge and understanding of essential maintenance of ports and infrastructure.
• Knowledge and understanding of small craft maintenance.
• Knowledge and understanding of effective leadership qualities and practices.
• Practical knowledge and understanding of legislative and statutory obligations which affects the service area of responsibility.
• Effective knowledge, understanding of data protection and confidentiality.
• Effective knowledge and understanding of supervisory techniques to enable efficient use of resources and delegation.
• Effective knowledge and understanding of quality control methodologies.

Desirable knowledge

• Effective knowledge and understanding of report writing and how to present such reports and data.
• Effective knowledge and understanding of how-to performance manage resources to enable successful outcomes.
• Understanding of effective management practices in terms of planning to achieve agreed targets and objectives and providing leadership.

Experience and achievements

Essential experience and achievements

• Previous experience working in a port/harbour environment.
• Previous experience of scheduling and planning maintenance within a maritime environment.
• Previous experience of utilising resources and effective delegation.
• Experience in the correct use of tools and machinery used within facility maintenance.
• Experience of using inspection and testing regimes for tools, equipment and plant.
• Experience of working in a time critical environment.
• Experience of problem solving to successful outcomes.
• Able to demonstrate in-still trust to staff members at all levels, clients/customers and the general public.
• Experience of demonstrating and promoting equal opportunities.

Desirable experience and achievements

• Experienced in performance monitoring and working within a performance driven organisation and against Key Performance Indicators or other performance related targets.
• A proven track record of implementing innovative and wide-ranging solutions.

Qualifications/professional memberships

Essential qualifications/professional memberships

• Educated to at least NVQ level 4 standard.
• Skippers’ certification (minimum of commercial endorsed power boat level 2). 
• Full and valid driving licence.

Desirable qualifications/professional memberships

• Forklift truck qualification.
• VHF users certificate.
• COSHH Qualification or certifications. 

Other requirements

Other requirements of the job role

• Ability to attend the harbour within 30 minutes, outside normal working hours, in an emergency situation.
• Demonstrates a commitment to safeguard and promote the welfare of children and young people.
• Ability to carry out the physical requirements of the role (i.e., manual handling).
• Ability to travel efficiently around the Bay/South West in order to carry out duties.
• Ability to accommodate unsociable hours.
• Ability to accommodate occasional homeworking.