Job info	Job info details
Job title	Facilities Management Multi Trade Technician
Strategic team/Directorate	Pride in Place
Service	Asset Management
Business unit	Property Services, Facilities Management
Responsible to (day to day issues)	Facilities Management Supervisor
Accountable to (line manager)	Facilities Management Supervisor
Salary grade	F
JE ref	TDA122

1. Key purpose of job

• To provide an effective maintenance and repairs service that meets contract and customer expectations Fleet Walk Centre.
• Responsible for reactive and programmed maintenance and repairs Fleet Walk Centre.
• Carry out ad hoc repairs on either a reactive, cyclical or programmed basis Fleet Walk Centre.
• On occasions working to a rota system, including evening and weekend working. 

2. Anticipated outcomes of post

• This job sits with the Torbay Council, Facilities Management and is responsible for delivering a high quality and cost-effective property repair, refurbishment service and maintenance service Fleet Walk Centre.
• The post is a 2-year fixed term contract.

3. List key duties and accountabilities of the post

• As an Employee of Torbay Council all roles are expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. The Designated Senior Lead for Safeguarding is the Chief Executive and Director of Children’s Services. 
• Carry out construction, fault fixing and maintenance duties in accordance with contract and service specifications.
• Provide accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed.
• Working within clearly defined processes with a moderate degree of supervision on tasks to meet time frames set by line manager whilst being accountable for individual results and the impact these may have on Torbay Council, FM.
• Undertake as directed general building maintenance work and associated tasks, to include work at height, erection and use of access equipment, drainage clearance and all forms of jobbing repairs in order to meet work schedules.
• Identify the extent and scope of the reported defects and after consultation take the appropriate corrective action to ensure work schedules and identified defects are completed. 
• Identify all necessary materials and equipment required to effect works identified taking care to ensure Health & Safety at Work regulations are complied with and that all plant and tools are maintained and in clean order.
• Assist all other trades as and when required. 
• Liaise with both internal and external customers appropriately and promptly, to ensure those connected or involved in your work are aware of progress and action taken or action required to rectify the identified defects.
• Operate within the existing Torbay Council, FM Code of Conduct promoting a positive image as a local community service provider to ensure all customers receive the best possible effective and efficient service.
• Working at height, which may involve the use of ladders, step ladders, mobile scaffolding tower, Mobile Elevated Work Platforms (MEWP).
• Establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies to ensure an integrated contribution to Torbay Councils values and objectives.
• Observe and comply with policies and procedures for Health and Safety at Work and observe and continually promote equal opportunities and customer care in compliance with organisational aims and objectives.
• Contribute, as appropriate, to special projects and change programs in support of the Torbay Councils objectives.
• Participate in learning and development activities that develop personal effectiveness and assist in improving performance in the role.
• Undertake any other duties as may reasonably be required in line with the level of responsibility of the post and in order to meet the changing needs of the organisation. 
• Mason - Plastering, bricklaying, screeding, tiling, excavation and drilling, maintenance and use of abrasive wheels equipment, basic plumbing and carpentry.
• Carpenter - Use of planer, mortice, circular saws, dust extraction equipment, pillar drill, and undertaking patch repairs to wall finishes, tiling, general joinery, woodwork, basic plumbing and masonry, maintenance and use of abrasive wheels equipment.
• Plumber - Welding, brazing, lead work, repairs to domestic hot/cold water supplies, clearance and repairs to soil and associated wastewater systems, patch repairs to wall finishes, tiling, basic carpentry and masonry.
• Painter\Decorator - Preparing painting surfaces, applying paints and other finishes to various surfaces, calculating the amount of materials and time required for project, patch repairs to wall finishes, tiling, basic carpentry and masonry.
• The requirement to work at height. 

4. Budgetary/Financial Responsibilities of the post

• None. 

5. Supervision/Line Management Responsibilities of the post

• On occasion, will be required to supervise external contractors within designated buildings. 

6. Working environment and conditions of the post

• The post holder will be required to undertake duties within Fleet Walk Centre client areas and have the ability to travel between buildings\sites. The post is not office based. There will be occasions where the post holder will be required to work outside.
• Be responsible for completing dynamic risk assessments when arriving at site, checking that the safety of themselves and/or others will not be compromised by completing the task. Ensure that work areas are kept in a safe condition whilst the work is being carried out and that the area is made safe at the end of the day.
• There may be the requirement for the post to drive the Torbay Councils vehicles on their own outside of public transport times for the delivery of goods to various locations throughout the bay. 

7. Physical demands of the post

• The requirement for the lifting/carrying items that can weigh in excess of 20kgs. 
• The requirement to work at height. 
• The requirement for lifting/carrying trestle tables and chairs to set up/clear for functions and meetings within the public rooms and halls. 
• The requirement to carry out trade tasks and the use of heavy-duty maintenance. 
• Ability to use specialist trade equipment and power tools. 

8. Specific resources used by the post

• The Facilities Management vehicle so a driving licence would be required. 
• The use of high-level platform tower and MEWP (Mobile elevated work platform). 
• The use of various hand and power tools. 

9. Key contacts and relationships

External: 

• Members of the public and contractors.

Internal: 

• Client staff (Including but not limited to Torbay Council), Elected Members, the FM Supervisor, the FM Coordinator, the FM Manager, colleagues.

10. Other duties

• To undertake additional duties as required, commensurate with the level of the job.

Other Information

• All staff must commit to Equal Opportunities and Anti-Discriminatory Practice. 
• Torbay Council is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo the checks appropriate to the post applied for.
• The post holder is expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. And are aware that the Chief Executive and the Director for Children’s Services are the Safeguarding Leads for the Council.
• This post is based at Fleet Walk Centre but the post holder may be required to move their base to any other location within the Council at a future date.
• As this post meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check (Disclosure) from the Disclosure & Barring Service before the appointment is This will include details of ALL cautions, reprimands or final warnings as well as convictions, whether “spent” or “unspent”. Criminal convictions will only be taken into account when they are relevant to the post.
• The Council operates a Smoke-Free Policy and the post-holder is prohibited from smoking in any of the Council's buildings (including Council owned and Council leased buildings, but excluding designated areas in residential schemes), enclosed spaces within the curtilage of buildings, and Council vehicles. The Council does not permit smoking breaks within work time, however, in services where the flexi- scheme is in operation, employees may take reasonable break times outside of core hours, in accordance with flexi-time arrangements. Employees should follow the flexi-scheme procedure for agreeing time away from their duties in the normal manner with their immediate colleagues and line manager, with break start and finish times being recorded, as with any other break-time arrangement.
• The post-holder is expected to familiarise themselves with and adhere to all relevant Council Policies and Procedures.
• The post-holder must comply with the Council’s Health and Safety requirements as outlined in the H&S policy appropriate to the role.
• The post-holder must be committed to the Council’s Core Values for employees – “Torbay Council employees are committed to being forward thinking, people orientated and adaptable - always with integrity”. Evidence will be sought during the probation and appraisal processes.
• If this post is customer facing, it will require the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• If you are required to access a government system such as HMRC, DWP or The Public services network (PSN) as part of your role with the Council you will be required to complete a basic disclose with your line manager before you can access these systems. Your manager will be required to complete a verification form that confirms your identity, nationality and immigration status, employment history and unspent convictions (third party).
• If you are required to use your own vehicle on Council business or drive a council vehicle you will be asked to provide information on any driving endorsements by accessing gov.uk/view-driving- license and providing a code to your Line Manager in order to share your driving license information with the Council.

Person Specification

Note for Candidate

All Candidates

The supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you should explain how you meet each of the numbered essential requirements within your supporting statement. In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of the desirable criteria.

Candidates who consider that they have a disability

Reasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability.

If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to take into account with regard to your disability in order to offer a fair selection interview.

Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection process.

If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in your supporting evidence how you broadly meet the essential requirements of the role.

Job info	Job info details
Job Title	Facilities Management Multi Trade Technician
Strategic team/Directorate	Pride in Place
Service	Asset Management
Business unit	Property Services, Facilities Management

Skills and effectiveness

Essential skills and effectiveness

• The ability to communicate effectively and at all levels face to face, on the telephone and by email. 
• The ability to use a computer and smart phone to respond to emails, do research, open and close work orders.
• An understanding of various maintenance. 
• Demonstrate understanding and commitment to the delivery of excellent customer service. 
• Ability to diagnose basic building faults. 
• Ability to use and update computerised devices (including handheld smartphone or Tablet PC). 
• Ability to use specialist equipment and power tools. 
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Desirable skills and effectiveness

N/A

Knowledge

Essential knowledge

• A good understanding of Health and Safety. 
• An understanding of Manual Handling. 
• An understanding of Working at height. 
• An good understanding of the use of hand and power tools. 

Desirable knowledge

N/A

Experience and achievements

Essential experience and achievements

• Working in a construction or trade-based sector. 

Desirable experience and achievements

N/A

Qualifications/professional memberships

Essential qualifications/professional memberships

• City and Guilds or NVQ Qualification in multi trade disciplines, recognised apprenticeship or qualification in a Core Trade.
• Educated secondary school standard or equivalent relevant experience. 
• A full driving license to enable the driving of the Facilities Management vehicles. 

Desirable qualifications/professional memberships

• PAT Testing qualification. 
• CIEH Health and Safety level 2 or 3. 
• MEWP Mobile Elevated Work Platform license. 
• Mobile scaffold tower PASMA license. 

Other requirements

Other requirements of the job role

• Demonstrates a commitment to safeguard and promote the welfare of children and young people. 
• Ability to carry out the physical requirements of the role (i.e. manual handling lifting of furniture/files/water bottles – can be up to 20ks in weight). 
• Ability to travel efficiently around the Bay/Southwest/UK in order to carry out duties. 
• Ability to accommodate unsociable hours. 
• Ability to accommodate shift patterns.