Job info	Job info details
Job title	Apprentice Management Trainee
Strategic team/Directorate	Place
Service	The placement is for a period of 24 months, consisting of three 8–9-month rotations within the People & Place Strategy, Adult and Community Services and final placement in Planning Directorates
Business unit	Pride and Place - Developments and Projects Management
Responsible to (day to day issues)	Head of Developments and Projects Management
Accountable to (line manager)	Head of Developments and Projects Management
Salary grade	Level 5, £28,598 per annum
JE ref	APP503

1. Key purpose of job

• The key purpose of the placement is designed to offer a training and development career pathway by combining work-based learning with academic study towards Chartered Management Institute level 5 foundation degree qualification.
• To complete three rotational placements across Council directorates (e.g. Pride in Place Developments, Adult and Community Services, and Planning) to develop broad cross-organisational insight.
• The Apprentice Management Trainee will undertake on the job training to develop fundamental employability skills within different directorates, approaches to people management and increase self-awareness and awareness of others.
• Pride in Place – learn how project managers deliver capital projects which are long term investments made by the Council to acquire, deliver and/or upgrade physical assets such as buildings and infrastructure ensuring they align with the Council’s priorities in regeneration of town centres in Torbay.
• Adult and Community Services – learn how to engage and collaborate with frontline teams, people who draw on care and support and their Carers, and commissioned providers to collate analyse data and information regarding demand and unmet needs or potential alternative innovative service solutions, to inform commissioning strategies and service improvement.
• Planning – learn how to lead on projects and delivery of aspects of the local plan using evidence-based documents (e.g. retail or housing needs studies) procurement, appointing consultants, project budget, monitoring progress and reporting outcomes.

2. Anticipated outcomes of post

• To assist with capital program to meet agreed timelines and budgets which will involve developing projects on concept to final delivery across a range of service areas.
• To help produce joint and integrated commissioning arrangements with other Local Authorities and system partners both as associate and lead commissioning organisation.
• To learn how to enable compliance with key pieces of legislation, such as Adult Social Care, as the Care Act 2014, Mental Capacity Act 2005, etc.
• To help develop effective working relationships with an allocated group of providers and stakeholders.
• To develop project management skills and achieve APM project management qualification.
• To continually transfer the fundamental skills gained, putting them into practice for each rotation demonstrating what they have learnt and taking forward to the final rotation’s local plan project and pieces of work.
• Complete Apprenticeship training requirements, including work-based assessments and reflective portfolios.

3. List key duties and accountabilities of the post

• As an employee of Torbay Council all roles are expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. The Designated Senior Lead for Safeguarding is the Chief Executive and Director of Children’s Services.
• Work alongside the project management team in the delivery and programming of works across a range of capital projects in line with the strategic direction of the organisation and the impact on operational plans.
• Aid in the provision of services for projects managed by the team, gaining insight into project lifecycles.
• Gain experience in the use of relevant computerised systems and software used in project delivery and monitoring.
• Support with a wide range of internal and external stakeholders including project managers, contractors, consultants and clients to support effective project delivery and coordination.
• Contribute to a varied workload by developing time management and prioritisation skills to meet project deadlines and deliverables in the operating environment.
• Provide assistance to carry out site visits to attend meetings, assist with technical reviews and learn how to conduct quality audits.
• Participate with the delivery of high-quality Adult and Community services and continual service improvement in all contacts with providers of care services.
• Help with creating briefing notes, press releases, reports and statements for communications colleagues, senior leadership team, councillors and MPs on issues relevant to the Adult Social Care portfolio.
• Participate in specific programmes and projects to prepare and deliver reports and presentations as appropriate to operational and management teams within TSDFT, NHS Devon, and Torbay Council.
• Learn how to conduct research to inform transformation opportunities for development and improvement, to ensure integrated services provide for, meet, or exceed national standards for performance where possible.
• Observe and help facilitate the principle that the people who use our services, and their Carers, should be at the centre of all we say and do in all contacts and interactions with providers, staff, people who use our services, carers, partner organisations and members of the public.
• Learn how to lead and implement aspects of the Council’s local plan programme of works project management in line with national planning policy and community needs.
• Support cross working with stakeholders and statutory consultees on Duty to Cooperate Statements and working to encourage neighbour councils to sign up to Statements of Common Ground.
• Support working with external bodies and statutory consultees (e.g. Historic England, Natural England and the Environment Agency), The Planning Inspectorate, neighbouring councils and neighbourhood planning bodies.
• Demonstrate a commitment to continuous learning and professional development within the field of project management, people management and coaching and mentoring techniques.
• This list is not exhaustive, and additional duties may be required in line with the roles and service needs.

4. Budgetary/Financial Responsibilities of the post

• None. 

5. Supervision/Line Management Responsibilities of the post

• None. 

6. Working environment and conditions of the post

• Predominately normal working office conditions and where appropriate, work from home. It is important to note that maintaining the quality of the learning experience and ensuring an appropriate level of coaching and supervision will be a key consideration when determining working arrangements.
• This role will include elements of onsite work and visits.

7. Physical demands of the post

• Normal physical demands of the post.

8. Specific resources used by the post

• Normal resources – continuous access to transport – see JD specifications. 

9. Key contacts and relationships

External

• Clients and contacts (Torbay Council and other organisations) at every level including senior management, contractors, professional bodies, clients, consultants, Torbay Councillors and public.

Internal

• Council staff, Project Board members, other Council service departments, Senior Leadership team. 

10. Other duties

• To undertake additional duties as required, commensurate with the level of the job.

Other Information

• All staff must commit to the Workplace Equality, Diversity and Inclusion Practice and Policy.
• Torbay Council is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo the checks appropriate to the post applied for.
• The post holder is expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. And are aware that the Chief Executive and the Director for Children’s Services are the Safeguarding Leads for the Council.
• The post is eligible for hybrid working.
• You will be asked to complete a Criminal Records Self Declaration Form. Criminal convictions will only be considered when they are relevant to the post. You will only be asked to disclose ‘unspent’ convictions.
• The Council operates a Smoke-Free Policy and the post-holder is prohibited from smoking in any of the Council's buildings (including Council owned and Council leased buildings, but excluding designated areas in residential schemes), enclosed spaces within the curtilage of buildings, and Council vehicles. The Council does not permit smoking breaks within work time, however, in services where the flexi-scheme is in operation, employees may take reasonable break times outside of core hours, in accordance with flexi-time arrangements. Employees should follow the flexi-scheme procedure for agreeing time away from their duties in the normal manner with their immediate colleagues and line manager, with break start and finish times being recorded, as with any other break-time arrangement.
• The post-holder is expected to familiarise themselves with and adhere to all relevant Council Policies and Procedures.
• The post-holder must comply with the Council’s Health and Safety requirements as outlined in the H&S policy appropriate to the role.
• The post-holder must be committed to the Council’s Core Values for employees – “Torbay Council employees are committed to being forward thinking, people orientated and adaptable - always with integrity”. Evidence will be sought during the probation and appraisal processes.
• If this post is customer facing, it will require the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• If you are required to access a government system such as HMRC, DWP or The Public services network (PSN) as part of your role with the Council you will be required to complete a basic disclose with your line manager before you can access these systems. Your manager will be required to complete a verification form that confirms your identity, nationality and immigration status, employment history and unspent convictions (third party).
• If you are required to use your own vehicle on Council business or drive a council vehicle you will be asked to provide information on any driving endorsements by accessing gov.uk/view-driving-licence and providing a code to your Line Manager in order to share your driving licence information with the Council.
• This role requires an Enhanced Disclosure and Barring Service (DBS) check prior to employment. Appointment will be subject to the receipt of a satisfactory certificate.

Person Specification

Note for Candidate

All Candidates

The supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you should explain how you meet each of the numbered essential requirements within your supporting statement. In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of the desirable criteria.

Candidates who consider that they have a disability

Reasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability.

If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to take into account with regard to your disability in order to offer a fair selection interview.

Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection process.

If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in your supporting evidence how you broadly meet the essential requirements of the role.

Job info	Job info details
Job Title	Apprentice Management Trainee
Strategic team/Directorate	Place
Service	The placement is for a period of 24 months, consisting of three 8–9-month rotations within the People & Place Strategy, Adult and Community Services and final placement in Planning Directorates
Business unit	Pride and Place - Developments and Projects Management

Skills and effectiveness

Essential skills and effectiveness

• Accuracy and attention to detail.
• Ability to problem solve and make decisions.
• Ability to manage multiple tasks.
• An ability to build positive relationships with a range of people, including colleagues and stakeholders in the local community.
• Willingness to take on public facing tasks, involving community engagement or similar fields.
• Can work flexibly and adapts positively to new ways of working, situations and challenges.
• Acts professionally, ethically and with honesty and integrity.
• Supports an inclusive culture, treating colleagues and stakeholders fairly and with respect.
• Takes responsibility, demonstrates accountability, initiative and ownership of tasks and understands how decisions are made and the steps that contribute to effective decision-making.
• Commitment to personal growth and proactively seeks feedback and learning opportunities.
• This role requires the full ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Desirable skills and effectiveness

• Evidence of project planning and management or used in another context that is transferable.
• An ability to influence and negotiate with stakeholders to shape, agree goals and outcomes.
• Experience in working across departments and/or external partners to deliver outcomes.

Knowledge

Essential knowledge

• Effective communication techniques and approaches.
• Effective organisational and time management skills, the ability to prioritise workload with conflicting deadlines.
• Competency in Microsoft Office applications (Word, Excel, PowerPoint) Outlook and TEAMs.
• Willingness to learn a basic understanding of budgeting and cost control.
• Basic knowledge on how to prepare, deliver reports and presentations.
• Awareness of data protection and confidentiality principles.

 

Desirable knowledge

• Understanding the principles of managing and adapting to change.
• Interest or knowledge of local historic buildings, landmarks and the history of Torbay.
• Interest or knowledge in public sector investment and infrastructure development.
• Interest or knowledge of adult social care contracting and service delivery.
• Knowledge of risk management policies and procedures.
• Knowledge of policy-making processes.

Experience and achievements

Essential experience and achievements

• Evidence of conducting research, completing reports, including collecting data.
• Analysing information and presenting findings.
• Ability to interpret data to make recommendations.

Desirable experience and achievements

• Relevant experience or notable achievements such as completing a work placement, internship or project in a related field.

Qualifications/professional memberships

Essential qualifications/professional memberships

• Level 3 or an equivalent qualification is required to meet the entry and eligibility requirements of the level 5 apprenticeship.
• Level 3 qualification (A-level, NVQ, BTEC, or equivalent) in a relevant subject (e.g. Project Management, Administration, Business Studies, Contract Management, Planning, Geography, Social Sciences, Environmental Studies, Ecology, Politics and Law).
• A willingness to work towards a CSCS card (Construction Skills Certificate Scheme) will be provided as this role requires site visits.

Desirable qualifications/professional memberships

• Knowledge of Health and Safety principles, particularly in the context of site work and public.
• Knowledge of Adult Social Care legislation, Data Protection and Safeguarding principles.
• Knowledge of the UK (or other nations’) planning system e.g. local plans and the National Planning Policy Framework.

Other requirements

Other requirements of the job role

• Demonstrates a commitment to safeguard and promote the welfare of children and young people.
• Ability to travel efficiently around the Bay/Southwest/UK to carry out duties.
• Ability to accommodate unsociable hours.
• Ability to accommodate occasional homeworking.