We have had to change the way that some of our service operates to meet the guidelines set out by the government in response to the Coronavirus pandemic.

We have had to change the way that some of our service operates to meet the guidelines set out by the government in response to the Coronavirus pandemic.

Licensing of HMO's

Your health and safety is important to us and that is why we are making some changes to our processes for the licensing of HMO's to help reduce the risk of transmission of the coronavirus.

If you are applying for an HMO licence we will only be receiving applications online. If you are unable to provide the supporting documents due to contractors being unable to undertake certification checks such as fire safety and gas safety then you will still be able to submit your application without these documents.

During the time your application is being processed but incomplete (due to the absence of supporting documents) and not yet licensed no legal action will be taken by us providing an application has been made.

Visits to licensed HMO’s will be restricted during this time, particularly where tenants are self-isolating.

Your application will be put on hold until the required documents are received.

Annual certificates will still be requested at this time however if you are unable to provide them due to the unavailability of contractors then please let us know.

Applications by tenants for a Rent Repayment Order

Tenants are still able to apply to the First Tier Tribunal (Property Chamber) for Rent Repayment Orders however you will need to seek guidance directly from the Tribunal on their working guidelines at this time.