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National Guidance: Autumn and Winter plan

For us to have a safe and unrestricted winter, we need everyone to remain vigilant and comply with guidance. Everyone, including those who are fully vaccinated, should follow behaviours and actions that reduce transmission and help to keep people safe.

To find out more about the Autumn and Winter plan see GOV.UK.

Back to Coronavirus (COVID-19)

Reopening high streets safely

Find out more about the changes we are making to allow high streets to reopen safely.

Reopening Safely and Welcoming you Back

Whilst COVID-19 cases remain high and following the news of the Omicron variant, the Government have recently put in place ‘plan B’ measures in a bid to keep everyone safe this winter.

These include:

  • Mandatory face coverings in retail premises (if you are able to wear one).
  • Additionally, from Friday 10 December the public, and staff in public-facing areas, are required to wear face coverings in these additional settings:
    • libraries and public reading rooms
    • places of worship
    • visitor attractions and entertainment venues (museums, galleries, cinemas, indoor theatres, concert halls, cultural and heritage sites, indoor areas at aquariums, zoos and visitor farms, bingo halls, snooker and pool halls, amusement arcades, adventure activity centres, indoor sports stadiums, funfairs, indoor theme parks, casinos, skating rinks, bowling alleys, indoor play areas including soft-play areas)
    • public areas in hotels and hostels

In addition to the above, you are encouraged to:

  • Follow individual premises’ Covid-19 safety measures such as customer capacity numbers and contraflows.
  • Remember when visiting relevant venues, to continue to check-in via the NHS Covid-19 app by scanning the QR code on arrival.
  • Stay at home if you have symptoms of Covid-19 or feel unwell and book a PCR test. If you are symptomless, you can still access free Lateral Flow Testing kits from local outlets.
  • Remain vigilant with hygiene procedures and social distancing.
  • Ensure you are fully vaccinated against Covid-19 and you receive your booster vaccine.

We want everyone to be able to enjoy Torbay safely. Whether you are a resident, a visitor, or a business, you have a role in preventing the spread of the virus.

Video contents accurate at time of creation and upload. This video was filmed and produced in a Covid-19 secure way. Video credit to Rokethouse entertainment.

For businesses

By now, your business should have been allowed to reopen.

Find the latest guidance for businesses here

Torbay Council are working with businesses to continue to help to overcome the challenges brought about by Covid-19. You can find the latest information on Covid-19 in Torbay, including advice on testing and support available here.

Free digital support

High street Businesses can take advantage of the free digital support platform Maybe* until early 2022.

Maybe* is a platform that allows businesses:

  • To better understand their social media output and improve engagement with customers
  • To enhance their ‘place’ or shopping area’s visibility online
  • Reward loyal customers for offline spending.

A suit of support is available online to get you started including weekly webinars, a Facebook group, demonstrations, and a live chat function (with a real person!).

Find out more about the scheme here.

Sign up or find your local high street online here

This is a fully funded programme for any high street business and will run until at least February 2022.

Join the Torbay retailers Facebook group

Reopening Toolkits

The Better Business for All (BBfA) partnership COVID-19 Toolkits remain available for all businesses to use:

COVID-19 Re-opening after a closure Toolkit

COVID-19 Risk Assessment Toolkit

Hand sanitiser stations

As part of the Reopening High Streets Safely Project, 12 hand sanitiser stations have been erected in Torbay high streets to help tackle the transmission of COVID-19. The stations are sensor operated, and filled with anti-COVID-19, alcohol-free hand gel.

You can find these stations at the locations:




The hand stations are temporary fixtures and will be cleaned and replenished regularly. Please make use of these if you are shopping in Torbay high streets.

For any queries regarding any of the above, please email

The Reopening High Streets Safely Project has received funding from the England European Regional Development Fund as part of the European Structural and Investment Funds Growth Programme 2014-2020.

EU - European Regional Development Fund
HM Government

Contact Public Health