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National Guidance: Enhanced Response Area

Due to our very high case rate, Torbay is currently an Enhanced Response Area along with Devon, Cornwall, Plymouth and the Isles of Scilly. This means the government has prioritised our areas for additional support to reduce case rates. 

To find out the latest information and advice about coronavirus in Torbay see our coronavirus section.

Back to Coronavirus (COVID-19)

Reopening high streets safely

Find out more about the changes we are making to allow high streets to reopen safely.

Reopening Safely and Welcoming you Back

National Covid-19 restrictions are no longer in place. This means that legally, there are no limits on your social activity or other activity that may have been previously restricted.

However, to limit the number of Covid-19 cases in Torbay there are all things we can continue to remain conscious of. 

These include:

  • Some businesses may have chosen to keep their Covid-19 procedures in place, even though they are not legally required to do so. If this is the case, please respect individual premises’ procedures.
  • Remember when visiting relevant venues, to continue to check in via the NHS Covid-19 app by scanning the QR code on arrival.
  • Remain vigilant with hygiene procedures, and if you feel more comfortable with increased measures (such as social distancing and wearing a face covering), then continue to do what make you feel most comfortable.

We want everyone to be able to enjoy Torbay safely. Whether you are a resident, a visitor, or a business, you have a role in preventing the spread of the virus.

Welcome Back Fund

In March 2021, the government announced a second tranche of funding associated with the Reopening High Streets Safely Fund, called the Welcome Back Fund (WBF). The WBF is a £56 million fund to support a safe and successful reopening of high streets and seaside resorts.

Read the press release here

Remember you can now discover your local Torbay high street online here

Watch our Reopening High Streets Safely Video

Video contents accurate at time of creation and upload. This video was filmed and produced in a Covid-19 secure way. Video credit to Rokethouse entertainment.

For businesses

By now, your business should have been allowed to reopen.

Find the latest guidance for businesses here

Torbay Council are working with businesses to continue to help to overcome the challenges brought about by Covid-19. You can find the latest information on Covid-19 in Torbay, including advice on testing and support available here.

Free digital support

High street Businesses can take advantage of the free digital support platform Maybe* until early 2022.

Maybe* is a platform that allows businesses:

  • To better understand their social media output and improve engagement with customers
  • To enhance their ‘place’ or shopping area’s visibility online
  • Reward loyal customers for offline spending.

A suit of support is available online to get you started including weekly webinars, a Facebook group, demonstrations, and a live chat function (with a real person!).

Find out more about the scheme here.

Sign up or find your local high street online here

This is a fully funded programme for any high street business and will run until at least February 2022.

Join the Torbay retailers Facebook group

Reopening Toolkits

The Better Business for All (BBfA) partnership COVID-19 Toolkits remain available for all businesses to use:

COVID-19 Re-opening after a closure Toolkit

COVID-19 Risk Assessment Toolkit

Hand sanitiser stations

As part of the Reopening High Streets Safely Project, 12 hand sanitiser stations have been erected in Torbay high streets to help tackle the transmission of COVID-19. The stations are sensor operated, and filled with anti-COVID-19, alcohol-free hand gel.

You can find these stations at the locations:




The hand stations are temporary fixtures and will be cleaned and replenished regularly. Please make use of these if you are shopping in Torbay high streets.

For any queries regarding any of the above, please email

The Reopening High Streets Safely Project has received funding from the England European Regional Development Fund as part of the European Structural and Investment Funds Growth Programme 2014-2020.

EU - European Regional Development Fund
HM Government

Contact Public Health