We have had to change the way that some of our services operate to meet the guidelines set out by the government in response to the Coronavirus pandemic.

We have had to change the way that some of our services operate to meet the guidelines set out by the government in response to the Coronavirus pandemic.

Harbour users

The government announced a partial lifting of some COVID-19 (Coronavirus) lockdown restrictions from 13 May 2020.

The government has announced that all forms of water sports practiced on open waterways, including sailing, windsurfing, canoeing, rowing, kayaking, surfing, paddle-boarding and the use of privately-owned motorised craft are allowed.

Members of the same household can now spend time on their boats. The bridge and cill will be operated (tide permitting) between 7am to 9pm.

Harbour offices remain closed to the public, however customers who need to top up electrical cards or collect fobs can arrange by telephone to do so by appointment during times stated above. Toilets and other facilities remain closed for the time being but we will be reviewing this in the near future (see which toilets are currently open in Torbay).

Please maintain a two metre distance at all times when walking on pontoons and do not go onto other vessels when spending time on your boat.

Regardless of these other allowances, please remember that anyone with COVID-19 symptoms is reminded they should remain isolated at home according to Government advice.

Beach and beach hut users

The new guidelines will allow members of the same household to spend time together on the beaches and/or in their beach huts so long as social distancing (at least two metres apart) can be maintained.

Seasonal restrictions will still apply to walking dogs on beaches as these are bye-laws, and the usual enforcement measures such as dog wardens will be in place, however there are a number of other beaches in Torbay where you can walk your dogs. Further information is available on Dogs on beaches news release.

You can go swimming in the sea as part of daily exercise provided that social distancing guidelines are observed – advice against using public indoor and outdoor pools remains in place. Additionally, Swim England have said that only competent and experienced open water swimmers should use this form of exercise. You can find out more on Swim England COVID-19 page.

To stay safe, you must take hygiene precautions when you are outside, and wash your hands as soon as you are back indoors, and keep at least two metres apart from anyone outside your household at all times.

Regardless of these other allowances, please remember that anyone with COVID-19 symptoms is reminded they should remain isolated at home according to Government advice.

Harbour offices

As per the government guidelines, Tor Bay Harbour offices are currently closed to the public until further notice, we are still contactable by phone or email. We thank you for your patience in these difficult times.

Harbour and beach facility invoices

We recognise the financial impact that Coronavirus is having across the UK, and the Harbour's admin team will be able to help you with any concerns you have about your harbour or beach facility invoice.

The annual facility charge will still remain payable from the 1 April 2020 with no reduction in charges, however, we want to support you as best as we can with measures in place for those who may be struggling to pay.

  • Direct Debit payments can be increased for up to 10 monthly payments to reduce the monthly amount payable.
  • Offering a three month deferred payment of annual facility and harbour charges for commercial vessels.

If you require any further information please don’t hesitate to email us at harbour.authority@torbay.gov.uk