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National Guidance: Living with COVID-19

The government has set out its plan for the next phase of the COVID-19 response. This details how we live with the virus as we would any other respiratory illness.

To find out more about the plan, see GOV.UK

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Restart grants

Information on eligibility and how to apply for a Restart grant

Restart grants will be a two-part application process.

Part 1

  • Register your interest and provide details to confirm your business information
  • The business grants team confirm eligibility, pre-approves your grant and will send you an email asking you to complete a business information form

Part 2

  • Complete the business information form which is required by Central Government for mandatory reporting
  • Receive your grant payment on the next BACS payment run. BACS runs each morning, and BACS payment takes 3 working days to clear

Applying for the grant

You will need to know:

  • Your Contact number – available on previous grant approval emails
  • Business Rates account number – available on your rates bill
  • Name of the ratepayer – available on your 2021/22 business rates bill

Please ensure you have these ready before starting.

The deadline for businesses to submit applications is 30 June 2021 with all final payments required to be made by 31 July 2021.

FAQ’s

Why do I have to apply for this grant?

We have tried to make the grant process as easy as possible for businesses but since March 2020 we have been running 11 different grant schemes. Each of these has very different eligibility requirements, payment amounts, and information required about the business.

Where possible we have avoided re-applications but with the restart scheme, the Government has asked us to collect some information that has not been collected on previous applications.

The re-application also helps prevent fraudulent claims as businesses could have changed significantly since November 2020 and this re-application ensures no grants are paid to the wrong person

Why do I have to apply for the national lockdown payment first?

This makes sure you get the maximum amount of financial support available.

Why is it a two-part process?

The Government has excluded several types of businesses under each category and the data we hold on the nature of your business is not sufficient to allow us to effectively establish which category of business is operated from the premises.

Therefore, we are asking you to complete a pre-application to confirm the nature of your business to help streamline the process and gather the necessary information to award grants.

My business isn’t on the list or is excluded, what should I do?

The eligibility has been set by Central Government and councils do not have the discretion to award these grants to any business type that isn’t eligible.

There will be further discretionary support available for businesses that miss out on these ‘Restart grants’.

How long will this take?

We have staff working evenings and weekends to ensure these grants are paid as quickly as possible.

If your business is in severe financial hardship and we have not contacted you within 10 days of your application email financial.services@torbay.gov.uk please make sure you include your business rates account number and provide documented evidence of the financial hardship. If you are unable to evidence the financial hardship, we are unable to prioritise your application.

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