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Information requests coronavirus updates

Service updates due to the coronavirus pandemic.

FOI and EIR requests

Last updated on 5 January 2021

Due to pandemic response requirements, including the need to redeploy staff across the organisation, customers are advised that there may be delays in handling requests for information made under the Freedom of Information (FOI) Act or Environmental Information Regulations (EIR). We sincerely apologise for any inconvenience this may cause.

Subject access requests

Last updated on 5 January 2021

Due to pandemic response requirements and high demand for these requests, customers are advised that there are currently significant delays in the processing of subject access requests. Further delays can be expected. We sincerely apologise for any inconvenience this may cause.

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