Job info	Job info details
Job title	Director of Adults and Community Services
Strategic team/Directorate	Adults and Community Services
Responsible to (day to day issues)	Chief Executive
Accountable to (line manager)	Chief Executive
Salary grade	HAY608

1. Key purpose of job

• To provide strategic leadership and management across the Adults and Community Services Directorate, leading the Council’s strategic commissioning, contract management and integration of Adult Social Care and NHS provision.
• To fulfil the role of statutory Director of Adults Social Services of the Council, in accordance with the Local Authority Social Services Act 1970 Section 7 and the Care Act 2014, ensuring robust arrangements for the commissioning of the Council’s Adult Social Care responsibilities are effective and comply with all relevant legal, professional and regulatory standards.
• As a Member of the Senior Leadership Team this role takes collective and shared responsibility for the effective leadership and corporate management of the Council’s services and delivery of improved outcomes,
• To positively promote and represent the Council, supporting the Chief Executive and other senior leaders to manage the Council – driving performance, effectiveness, and efficiency. 

2. Anticipated outcomes of post

• The commission and provision of sustainable services that promote independence and minimise the need for intensive home care and residential services, that improve social inclusion and wellbeing, and consider the wider needs of families and carers in the planning and delivery of the full range of services.
• Through both direct and commissioned delivery and improvement of preventative services, early intervention and cultural change, residents of Torbay will have choice and control over services, inequalities are tackled and access to services is improved, whilst ensuring that those with the highest levels of need are supported.
• The role will identify opportunities to deliver the Council’s strategic agenda and find means of realising the full value of those opportunities through direct action, securing the necessary resources, adapting policy, commissioning, and community and partner action.
• The Director will play a lead role, with the Chief Executive, in ensuring that the Council is an active partner in the Southwest, and will be engaged in all initiatives and opportunities that emerge from regional and national collaboration.
• As a Senior Leader in the Council, the role will support the continued improvement of our cultural aspirations, role modelling and embedding our values, driving engagement and innovation, and promoting diversity and inclusion.
• Providing support for the Chief Executive in providing strategic advice to Members and ensuring the efficient and effective operation of the Council’s Adult and Community Services Directorate.

3. List key duties and accountabilities of the post

Leadership

• To contribute towards the corporate management and leadership of the Council as a member of the Senior Leadership Team, actively understanding the challenges and proactively and effectively support colleagues in ensuring policy objectives are achieved and services planned, commissioned and delivered in an effective and efficient way.
• To ensure delivery of the Council’s budget priorities and the effective use of the Council’s resources.
• To act as lead Director on corporate areas of activity, policy and organisational development as required.
• Contribution to a high performance culture by providing strong and motivational leadership to drive continuous improvement and efficiency savings.
• To develop a culture of collaborative working relationships with partners and communities to ensure the effective delivery of services and management of resources.

Strategic

• Responsible for the Statutory functions of Director of Adults Services, summarised as:
• Accountability for assessing local needs and ensuring availability and delivery of a full range of local authority services
• Professional leadership, including workforce planning;
• Leading the implementation of standards
• Managing cultural change
• Promoting local assess and partnership working

Delivering an integrated approach to supporting communities

• Promoting social inclusion and wellbeing

NOTE: Adult social care is a commissioned service and therefore some of the statutory functions are led by the Chief Executive of Torbay and South Devon NHS Foundation Trust.

• Lead conceptualisation and delivery of the strategic vision as it relates to the future of Torbay, creating and delivering strategic and effective programmes to drive progress.
• Ensure partnerships are created, developed and maintained across Torbay, regionally and nationally in order to generate resources and opportunities.
• Build a cohesive management team and Directorate that supports and delivers the Council’s Community and Corporate Plan.

Service

• Provide clear leadership and management direction to achieve the efficient and effective operational delivery within services in the Directorate – including;

• Ultimate accountability for the commissioning arrangements with Torbay and South Devon NHS Foundation Trust;
• Customer Service functions
• Statutory Community Service functions including Environmental Health, Licensing, Housing, Anti-Social Behaviour and Homelessness
  • Provide guidance and support to Elected Members to help them translate their political priorities into initiatives that deliver the intended outcomes for residents.
  • Develop comprehensive service plans for each area that will underpin and support the achievement of the Community and Corporate Plan, with appropriate governance procedures, clear objectives and performance monitoring.
  • Deliver excellent client, management and contract oversight of all external service providers, ensuring delivery standards are met.
  • Actively engaging with all parts of the community – individuals, community groups, businesses, and public sector partners in ensuring the delivery of services in the Directorate
  • As an Employee of Torbay Council all roles are expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. The Designated Senior Leads for Safeguarding are the Chief Executive, Director of Children’s Services and Director of Adults and Community Services.

4. Budgetary/Financial Responsibilities of the post

• Oversight of the approved Adult Services revenue budget £39.2m
• Oversight of the capital budget for protecting and supporting vulnerable adults of circa £16.9m (19/20 fig)

5. Supervision/Line Management Responsibilities of the post

• Direct reports :-

  • Divisional Director – Community and Customer Services
  • Divisional Director – Adult Social Care
  • Commissioning Team

  Supervisory reports :-

  • Personal Assistant

6. Working environment and conditions of the post

• Office based with flexibility for homeworking on a hybrid basis
• Occasional weekend and evening work is required

7. Physical demands of the post

• Normal physical demands

8. Specific resources used by the post

• Laptop, Mobile Phone, iPad or similar

9. Key contacts and relationships

External

Torbay and South Devon NHS Foundation Trust, Central Government, other Local Authorities, other public sector organisations, private and voluntary organisations and employers, community and voluntary sector.

Internal

Chief Executive / Senior Leadership Team, Leader of the Council and Executive Members, senior staff across the Council, Trades Unions, employees at all levels across the Council.

10. Other duties

• To undertake additional duties as required, commensurate with the level of the job.

Other Information

• All staff must commit to Equal Opportunities and Anti-Discriminatory Practice.
• Torbay Council is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo the checks appropriate to the post applied for.
• The post holder is expected to work in a way that ensures vulnerable children and adults are safeguarded and report any safeguarding concerns in accordance with established policies and procedures. And are aware that the Chief Executive and the Director for Childrens Services are the Safeguarding Leads for the Council
• This post is office based at Tor Hill House but the post holder may be required to move their base to any other location within the Council at a future date.
• The post is eligible for both hybrid working.
• You will be asked to complete a Criminal Records Self Declaration Form. Criminal convictions will only be taken into account when they are relevant to the post. You will only be asked to disclose ‘unspent’ convictions.
• The Council operates a Smoke-Free Policy and the post-holder is prohibited from smoking in any of the Council's buildings (including Council owned and Council leased buildings, but excluding designated areas in residential schemes), enclosed spaces within the curtilage of buildings, and Council vehicles. The Council does not permit smoking breaks within work time, however, in services where the flexi-scheme is in operation, employees may take reasonable break times outside of core hours, in accordance with flexi-time arrangements. Employees should follow the flexi-scheme procedure for agreeing time away from their duties in the normal manner with their immediate colleagues and line manager, with break start and finish times being recorded, as with any other break-time arrangement. 
• The post-holder is expected to familiarise themselves with and adhere to all relevant Council Policies and Procedures.
• The post-holder must comply with the Council’s Health and Safety requirements as outlined in the H&S policy appropriate to the role.
• The post-holder must be committed to the Council’s Core Values for employees – “Torbay Council employees are committed to being forward thinking, people orientated and adaptable - always with integrity”. Evidence will be sought during the probation and appraisal processes.
• If this post is a customer facing role and meets the requirements of the Immigration Act 2017 (part 7) the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
• If you are required to access a government system such as HMRC, DWP or The Public services network (PSN) as part of your role with the Council you will be required to complete a basic disclose with your line manager before you can access these systems. Your manager will be required to complete a verification form that confirms your identity, nationality and immigration status, employment history and unspent convictions (third party).
• If you are required to use your own vehicle on Council business or drive a council vehicle you will be asked to provide information on any driving endorsements by accessing gov.uk/view-driving-licence and providing a code to your Line Manager in order to share your driving licence information with the Council.

Person Specification

Note for Candidate

All Candidates

The supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you should explain how you meet each of the numbered essential requirements within your supporting statement. In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of the desirable criteria.

Candidates who consider that they have a disability

Reasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability.

If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to take into account with regard to your disability in order to offer a fair selection interview.

Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection process.

If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in your supporting evidence how you broadly meet the essential requirements of the role.

Job info	Job info details
Job Title	Director of Adults and Community Services
Strategic team/Directorate	Adults and Community Services

Skills and effectiveness

Essential skills and effectiveness

• Significant ability to build consensus, persuade, negotiate and influence the successful delivery of services through a partnership, without direct line management or control of resources.
• Excellent leadership skills, able to provide clarity to teams on the vision and purpose of their work.
• Excellent analytical skills with the ability to interpret and deploy complex data and translate complex information.
• Strong track record of building and nurturing productive working relationships, able to influence at the most senior levels both inside and outside the Council.
• Ability to provide insight and strategic understanding around the current and future landscape that aids understanding across the organisation.
• Highly effective communication skills, able to influence others with impact and professional credibility.
• Ability to work with and manage demands of elected members and their priorities.
• Ability to deliver creative and innovative solutions to improve the use of resources and achieve value for money across the Council.
• Commercially aware, with an understanding of how to maximise opportunities for growth and investment.
• Experience of managing and improving processes and frameworks within a complex work environment.
• Experience of building high performing teams and providing inspirational leadership to the wider organisation that drives a high performance culture.
• As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post

Desirable skills and effectiveness

N/A

Knowledge

Essential knowledge

• Significant knowledge and understanding of the current legislation relating to Adult Social Care.
• Demonstrable and significant knowledge and understanding of local government Commissioning arrangements.
• Detailed knowledge and understanding of the current Local Government landscape and the challenges facing Local Authorities.

Desirable knowledge

• Understanding of NHS working arrangements including the commissioning of health provision
• Strategic understanding of the wider social and economic environment within Torbay.

Experience and achievements

Essential experience and achievements

• In depth experience at a senior management level of successfully managing a range of commissioned services.

• Successful programme/project delivery
• Experience of developing cross-sector partnerships working both as a contributor and in a leadership role.

• Highly motivated senior leader, able to act as a role model to team members and peers.
• An inspiring leader, able to engage team members to deliver exceptional performance in a challenging environment.
• An inspiring leader, able to engage partners and communities for the benefit of the Council.
• Adaptable and flexible to meet a variety of challenges.
• Innovative, change champion, who is happy to challenge the status quo.
• A passionate role model of the values of the Council.

Desirable experience and achievements

N/A

Qualifications/professional memberships

Essential qualifications/professional memberships

• A relevant qualification to degree level (or equivalent)
• A demonstrable commitment to continued personal and professional development

Desirable qualifications/professional memberships

• Project Management
• Professional Management qualification

Other requirements

Other requirements of the job role

• Demonstrates a commitment to safeguard and promote the welfare of children and young people and adults who are vulnerable
• Ability to travel efficiently around the Bay/South West/UK in order to carry out duties
• Ability to accommodate unsociable hours
• Ability to accommodate on-call working
• Ability to accommodate occasional home-working