The current processing time for new applications and changes to council tax is an average of 8 weeks. If you contact us with a general enquiry online we will reply to you within two working days.

If someone living in your home is an apprentice or youth trainee and without them only one ‘adult’ lives there, you can apply for a 25 percent discount on your council tax.

If there are only apprentices and trainees living there you may be able to get a 50 percent discount.


An apprentice for council tax is someone who is:

  • Employed to learn a trade, and the training leads to a National Vocational Qualification (NVQ)
  • Receiving substantially less than the salary they would be likely to receive if the qualification is achieved
  • Being paid not more than £195.00 a week before tax and insurance

We will need to see wage slips.

  Tell us someone is an apprentice

Youth trainee

A youth trainee for council tax is someone who is:

  • Under 25 years old
  • Receiving training under an approved government sponsored youth training scheme

We will need to see the training plan.

  Tell us someone is a youth trainee