The current processing time for new applications and changes to council tax is an average of 12 weeks. If you contact us with a general enquiry online we will reply to you within two working days.
The council tax bill has a lot of information on it. Below there is a broken down bill which explains the different parts of the bill:
Address the bill is sent to
This is the name and address of the person(s) responsible to pay the bill.
Council tax account number and address of chargeable property
This is your council tax account reference number, the date the bill was issued and address of the property that the bill is for.
Reason for bill
This tells you why you have been sent a bill.
Balance due for payment
The amount you need to pay. If there is a 'CR' this means your account is in credit and you may be due a refund.
Band and value range
This shows the property band and the value range of band.
Chargeable details
This is how the total council tax charge is worked out.
Chargeable details
This is how your council tax charge is worked out:
The 'Annual Charge for Property Valuation Band' is the full charge for this property from 1 April to 31 March
The 'Council Tax for the period' is the full charge for the dates shown
It includes the period(s) you have been charged for, any reductions you may have, court costs, penalties and payments made.
The barcode
You will need this to pay your bill at the Post Office or a shop displaying the Payzone sign.