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The current processing time for new applications and changes to council tax is an average of 10 weeks. If you contact us with a general enquiry online we will reply to you within two working days.

When we send you a summons £60.00 court costs will be added to your account. If you do not pay in full, including these costs by the Court date on the summons, the Magistrates will grant a liability order for the amount owed and an additional £25.00 court costs will be added to your account. The summons will include a special arrangement which tells you what you need to pay and the date it must be paid. As these instalments go beyond the court date they will include the total costs of £85.00.

  Pay your council tax

If you don’t pay in full by the court date the magistrate will grant a liability order for the amount owed, this gives us the authority of the court to recover the debt. As long as you keep up to date with the instalments on the special arrangement sent with the summons no further recovery action will be taken.

If you don’t pay the instalments on the special arrangement the debt may be passed to the bailiffs where further fees can be added to the outstanding balance or we may take the money straight from your earnings or benefits.

You don't have to attend the court hearing, the magistrate has no powers to make a new arrangement or change the special arrangement sent with the summons.

The magistrate will not be able to change the amount you owe.

If you think your bill is not correct for one of the reasons listed you can find information and who to contact about this on the relevant page: