Universal Credit (UC) is a single monthly payment to help with living and housing costs. It doesn't help to pay your council tax. A claim for Council Tax Support must be made with us.
Universal Credit is paid by the DWP to working age people and replaces:
- Income-based Jobseeker's Allowance
- Income-related Employment and Support Allowance
- Income Support
- Working Tax Credit
- Child Tax Credit
- Housing Benefit
The How to claim Universal Credit: step by step page outlines the steps you will need to take to claim Universal Credit.
When you first claim you will not be paid any money until 5 weeks after submitting your claim. If you don't have enough to live on you may be able to get an Advance payment Opens in a new window.
You can book a face to face ‘Money Active’ appointment with Citizens Advice to help you manage the financial changes of claiming Universal Credit. You can arrange this through your work coach at the job centre.
Apply for Universal Credit Opens in a new window
When you claim Universal Credit you will need to accept your Claimant Commitment Opens in a new window.
The Claimant Commitment is your record of the responsibilities that you have accepted in return for receiving Universal Credit, and the consequences of not meeting them.
You can get more information about Universal Credit from the following websites or you can watch the short, helpful videos: