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The current processing time for new applications and changes to benefit claims is an average of 8 weeks.

If you contact us with a general enquiry online we will reply to you within two working days.

Council Tax Support fraud is when a person receives more than they are entitled to by knowingly or dishonestly withholding or falsifying information about their claim. This also applies to someone who receives benefit for another person - such as an appointee, a landlord or landlords agent.

If you think someone is committing fraud, it is important you contact us.

  Report a fraud