The current processing time for new applications and changes to benefit claims is an average of 6 weeks.
If you contact us with a general enquiry online we will reply to you within two working days.
The current processing time for new applications and changes to benefit claims is an average of 6 weeks.
If you contact us with a general enquiry online we will reply to you within two working days.
| Gross weekly income | Deduction |
|---|---|
| £447.40 or more | £12.20 |
| £360.10 - 447.39 | £10.20 |
| £207.70 - 360.09 | £8.10 |
| Under £207.70 | £4.00 |
| Circumstances | Deduction |
|---|---|
| 25 and over and receiving IS, JSA(IB) or ESA (IR) | Nil |
| 25 and over and receiving Universal Credit with no earned income | £4.00 |
| Under 25 and receiving IS, JSA(IB), ESA (IR) or Universal Credit with no earned income | Nil |
| In receipt of pension credit | Nil |
| Students or student nurses | Nil |
| Others | £4.00 |