The current processing time for new applications and changes to benefit claims is an average of 6 weeks.
If you contact us with a general enquiry online we will reply to you within two working days.
The current processing time for new applications and changes to benefit claims is an average of 6 weeks.
If you contact us with a general enquiry online we will reply to you within two working days.
Gross weekly income | Deduction |
---|---|
£447.40 or more | £12.20 |
£360.10 - 447.10 | £10.20 |
£207.70 - 360.10 | £8.10 |
Under £207.70 | £4.00 |
Circumstances | Deduction |
---|---|
25 and over and receiving IS, JSA(IB) or ESA (IR) | Nil |
25 and over and receiving Universal Credit with no earned income | £4.00 |
Under 25 and receiving IS, JSA(IB), ESA (IR) or Universal Credit with no earned income | Nil |
In receipt of pension credit | Nil |
Students or student nurses | Nil |
Others | £4.00 |