As well as being able to see an advisor face to face we provide a number of other services when visiting Connections. Please be aware that you can email many of your enquiries without the need to come into Connections or contact the Call Centre at connections@torbay.gov.uk
Security Team/Triage
In Torquay Connections the security/ triage team can accept documents for scanning if you do not need to speak to an advisor directly or if you have an appointment they will let the officer know you have arrived.
Internet Pods
In Torquay Connections there are 4 computer pods with an additional 1 in Paignton Connections for customers to use. These are free of charge to use and allow instant internet access to the following organisations via easy to use desktop links:
- Torbay Council
- Devon County Council

- Directgov

- Consumer Direct

- Devon Home Choice

- Homeswapper

- South Devon College

- Age Concern Torbay

- English Riviera

- NHS Direct

- HM Revenue & Customs

- Torbay Citizens Advice Bureau

- Department for Work and Pensions

- Directgov: Jobs and Skills Search

- Devon & Cornwall Police

- Devon and Somerset Fire and Rescue Service

Free Phone
All three Connections offices have a free phone which you can use to speak directly with further departments, these are:
- Parking
- Environmental Protection
- Planning and Development
- Refuse and Street Cleansing
- Adult Services (Torbay Care Trust
) - Highways
- Fraud Hotline
- Department for Work and Pensions

- General Enquiries
Contact Customer Services
- Tel: 01803 207201
- Email: connections@torbay.gov.uk
- Fax: N/A
