Torbay Council

Cookie Policy

How to Pay Your Business Rates


Direct Debit

By far the most cost effective and efficient way for the Council to collect your money.  It's also the easiest way for you to pay as payments will be made on time, there is no need to complete new mandate if you change address and there is no need to cancel your direct debit at the end of the year.  A Direct Debit Mandate is included on the reverse of your bill.

Debit or Credit Card

You can pay using your debit or credit card in the following ways:
Please note: A charge of 2% is payable on credit card payments made against Council Tax accounts. This charge does not apply to Debit Cards.

Cash and Cheque Payments

Cash payments can only be made at the Post Office by taking your bill with you. You can no longer pay cash at Torquay Connections.
Cheques are also accepted at the Post Office, and should be made payable to Post Office Ltd.  Please allow five working days for your payment to reach the Council.
Cheques can also be posted in the boxes at our Connections Offices in the bay, or posted with your account details to Torbay Council, Town Hall, Castle Circus, Torquay, TQ1 3DR. Please enclose an SAE if you require a receipt.

Standing Order

You will need to make arrangements annually with your bank, or when your circumstances change as the monthly instalments will vary.  Please remember to quote your Business Rates reference number, as well as the Council's own bank details which are as follows:- National Westminster Bank, Castle Circus, Torquay; Sort Code - 55-70-01; Account 06040411; Name Torbay Council.

Unable to pay your Business Rates?

If you are experiencing payment problems please contact the Corporate Debt team as soon as possible for help and advice.
Failure to pay your Business Rates by the dates required, may result in a Summons being issued to appear before the local Magistrates' Court. If full payment is then not received before the Court Date, the Ratepayer will incur a further £85.00 court costs.
For further help please contact the Council's Helpline on 01803 207201.



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