Homelessness - Frequently Asked Questions

Here is a list of the questions Housing Needs Team are most often asked, and remember, if what you want is not covered on this page you can contact us and we will always try to help.

• How long will it take for the Council to investigate my application
• I can’t afford my rent
• I can’t pay my mortgage
• I can’t stay where I am/it’s difficult to stay at home
• I’m sleeping on the floor/want somewhere of my own/don’t feel safe at home
• I’m sleeping rough
• I’m splitting up with my partner
• I’ve received a court order for the bailiffs to take possession
• I’ve received an order for possession
• My Building Society is taking me to court
• My family/friends have asked me to leave or it is not safe for me at home
• My landlord has served notice to quit
• My landlord is harassing me or trying to evict me illegally
• My landlord is taking me to court
• My property is mouldy or damp
• Where else can I go for advice?