Devon Home Choice is a 'Choice Based Lettings' scheme. Council or housing association homes which become vacant are advertised on this website and applicants on the housing register can 'bid' for properties they are interested in. Each property is allocated to the bidder in the greatest level of housing need. It is a much more open, transparent, and customer-based approach to the letting of homes.
- How do I register?
- How does the system work?
- Who is Eligible?
- How can I bid?
- Can I apply if I am an owner occupier?
- Rents / Service Charges
If you have been contacted because you are already on the housing register or waiting list or you want to join the Devon Home Choice waiting list then you will need to complete the application form . If you are not able to apply online please contact Devon Home Choice on 01803 207126 for an application form.
Once you have completed Section 1 you will be given a unique reference number at the top of Section 2. Please make a note of this number and the date of birth you entered. You can use the reference number and your date of birth to return to a part-completed application. Your application will be saved each time you complete a Section and click 'Next section'. You may be asked to provide further information before your application can be progressed.
The date of your current application will be transferred to Devon Home Choice, so you will keep any 'waiting time'.
- People applying for social housing across Devon will only have to complete one application form and be assessed in accordance with the common letting policy.
- Applicants will be placed in one of five bands according to their housing need.
- Applicants will be notified about the type of property including the number of bedrooms they are eligible to bid for.
- Landlords will advertise their properties and applicants will choose which homes they are interested in "bidding” for. "Bid” is the term used to mean that you want to apply for the property.
- The property will generally be offered to the applicant with the greatest housing need, who expressed an interest in the property, and meets the criteria.
- Properties will be advertised weekly.
- Applicants will be able to "bid” on up to 3 properties a week.
- Applicants will be notified if they are the highest pointed applicant.
- CBL will enable applicants to express an interest in available properties rather than being selected from a waiting list.
- Once the bidding deadline has ended, the property will be offered to the eligible person in the highest band with the earliest application date.
- This should help applicants develop realistic expectations regarding their chances of success and the likely waiting period.
If you require assistance in completing your new or re-registration, a team of advisors will be available at the Connections offices in Torquay, Paignton and Brixham or you could ring 01803 208723 to speak to an advisor.
Almost anyone can apply to join the scheme. However properties that become available are allocated based on an individual’s circumstances and based on their time spent on the register.
- You could be an existing tenant wanting to transfer, or be renting from a private landlord
- You could be an owner occupier, or living with family of friends
- You could be homeless
- There are a few exceptions. These are clearly shown on the form you will need to fill in to join the scheme
You can tell us which homes you would like to be considered for. This is called bidding. Bidding does not mean that you will part with any money. You can only bid for homes if your application has been accepted onto the Devon Home Choice register.
You can bid for up to 3 homes each week in the following ways:
- On the Devon Home Choice website
- By telephone 0300 011 0125
- On digital interactive TV (Sky,Virgin and Broadband enabled Freeview)
- Via web enabled mobile phone or Nintendo Wii
- In person at Connection offices.
In order to bid for homes you will need:
- Your Personal reference number
- Your date of birth
You can only bid for homes where you match what the advert asks for. For example, if the advert states the home has 1 bedroom, you will not be able to bid for it if you need more than 1 bedroom.
Owner-occupiers can apply for a housing association property if their property is no longer suitable and they lack the resources to find their own solution to their housing problem. For example, an older person who can no longer climb the stairs in their own home might apply for a housing association ground floor flat or sheltered accommodation. Another option would be to contact the Torbay Home Improvement Service (01803 208333) Team who could provide advice and assistance with adaptations, improvements and repairs that could enable them to remain in their own home.
Most Housing Association homes in this area are for renting. Many schemes have attracted government grants through the Homes and Communities Agency. These grants allow the rents to be set below normal private rent levels, while still covering the associations' costs. These are known as affordable rents. There may also be service charges for warden schemes and maintenance charges for the upkeep of communal areas. Housing Benefit may be available to help with rent payments of those tenants who are claiming benefits or on a low income.
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- Email: firstname.lastname@example.org
- Tel: 01803 207126