Allow
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If the information you request is contained in the Publication Scheme and a fee is required, we will inform you.
If the information you request is not contained in the Publication Scheme, we may charge a fee as laid down by the legislation.
A limit to the cost of responding to requests has been established at £450. Where the cost of responding to your request exceeds the limit (excluding any disbursement costs such as photocopying, postage, CD's, floppy discs etc), the Council is not obliged to comply with the request.
Where the cost of responding is less than £450 there will not be a fee for providing the information, however, we are permitted to charge for the disbursement costs.
The cost of £450 is calculated on the basis of a rate of £25 an hour. This means that the Council will commit up to 18 hours of Council officer time to process your request.
If a fee or payment is required we will always send you a 'Fees Notice' stating the amount before we start to process your request. This fee must be paid before any information is released.
If the payment is not received within 3 months of the notice being issued, Torbay Council is no longer obliged to comply with the request.
Related Websites
- Information Commissioner's Office
- Local Government Ombudsman
- Ministry of Justice
- Office of Surveillance Commissioners
Contact Information Compliance
- Tel: 01803 207467
- Email: foi@torbay.gov.uk
- Fax: N/A
