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This consultation is now closed. The final date for feedback was 4 December 2015.

Folks@Home is contracted by Torbay Council to deliver a community based support service to older people living at home. The service supports older people to leave hospital or residential care, as well as supporting older people with mental and emotional health issues and in preventing admission to hospital or the need for other forms of care.

The service is provided in a variety of ways including face to face contact within the individual’s home and other locations as needed, and telephone support.

The proposal is that the service will not be replaced when the existing contract with Folks@home ends. This will mean that a service will no longer be provided from the 31 March 2016.

We are consulting with you as we want to understand the impact not replacing the service will have on you. The consultation on the proposal not to replace the service will open on Friday 6 November 2015 and will close on Friday 4 December 2015.

You are able to have your say by completing this questionnaire.

Folks@Home Questionnaire

If you prefer you can email commissioning@torbay.gov.uk with your thoughts on this proposal;

Or write to:

Partnership Commissioning Team
Torbay Council
Town Hall
Torquay
TQ1 3DR

You can also ask us to telephone you so that you can have your say on this proposal. Please call the Partnership Commissioning Team on 01803 208729 to request a telephone interview and we will arrange a time with you when we can call you back to get your views. The interview will take about twenty minutes.