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The current processing time for new applications and changes to council tax is an average of 6 weeks. If you contact us with a general enquiry online we will reply to you within 48 working hours.

You may not have to pay council tax if the property has been repossessed or with a bankrupts trustee.

Repossessed

To receive a reduced bill the property must be:

  • Unoccupied
  • Repossessed by the mortgagee

We will need to see a document from the mortgagee confirming this.

  Tell us a property has been repossessed by a mortgagee

Bankruptcy

To receive a reduced bill the property must be:

  • Unoccupied
  • The responsibility of the bankrupts trustees

We will need to see the documents from the official receiver confirming this.

  Tell us a property is empty as someone has become bankrupt