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The current processing time for new applications and changes to council tax is an average of 6 weeks. If you contact us with a general enquiry online we will reply to you within 48 working hours.

You may not have to pay council tax if the property is not occupied because it is prevented:

  • By a condition imposed under Part 3 of the Town and Country Planning Act 1990
  • By law
  • Because a public authority has a view to acquire the property under an Act of Parliament (e.g. Closing Orders, Demolition Orders, Compulsory Purchase Orders)

We will need to see the documents issued to show any occupation is prohibited.

  Tell us a property cannot be occupied by law