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The current processing time for new applications and changes to council tax is an average of 6 weeks. If you contact us with a general enquiry online we will reply to you within two working days.

A carer

If someone living in your home is a live in carer and without them only one ‘adult’ lives there, you can apply for a 25 percent discount on your council tax.

A carer must:

  • Live in the same home as the person they are caring for
  • Provide care or support for at least 35 hours each week
  • Not be caring for their husband, wife or partner
  • Not be a parent caring for a child under 18

The person being cared for must be receiving one of the following:

  • Attendance allowance
  • The higher or middle rate of care component of disability living allowance
  • The daily living component of personal independence payment
  • An increase in the rate of disablement pension
  • An increased rate constant attendance allowance

  Tell us about a carer or care worker

You may not have to pay any council tax if you are a carer and have left your home because you have moved to provide care for someone.

To qualify:

  • The property must be unoccupied and have been the main home of the carer immediately before moving to provide care
  • The person must be being cared for because of old age, disablement, illness, alcohol or drug dependence or mental problems

We will need to see proof of the benefit received.

  Tell us a property is empty as someone is receiving care elsewhere

A care worker

If someone living in your home is a live in care worker and without them only one ‘adult’ lives there, you can apply for a 25 percent discount on your council tax.

A care worker must:

  • Live in the property provided by their employer or the relevant body to carry out their duties
  • Provide care or support on behalf of, or have been introduced by, a public body or charity
  • Be employed to provide this care for at least 24 hours a week
  • Be paid £44 or less per week

We will need to see proof of income.

  Tell us about a carer or care worker