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The current processing time for new applications and changes to council tax is an average of 6 weeks. If you contact us with a general enquiry online we will reply to you within two working days.

If you’re changing your bank details within 5 days of a due direct debit, your payment may have already been requested.

To change your bank account you need to complete a new direct debit mandate with your new bank account details.

  Change your Direct Debit