The current processing time for new applications and changes to council tax is an average of 6 weeks. If you contact us with a general enquiry online we will reply to you within 48 working hours.

Landlords are not normally responsible for paying the bill as this is down to the tenants. However, if you wish to remain liable for the payments you can. You will need to write to us to confirm this.

As the landlord of a property you may be responsible for paying the council tax in the following circumstances:

In-between tenants

When you are in-between tenants you will be responsible for paying the bill. You may be able to reduce your bill for a short time while you look for a new tenant. View the empty properties page for more details.

Tenants under 18

If all the tenants in the property are under the age of 18 you will be liable but you can apply to reduce the bill. View the Under 18 page for more details and to apply.

Houses in multiple occupation (HMO)

You will be responsible for paying the bill if you have more than one tenant in the property and they each have their own tenancy agreement.

For a property to be classed as a HMO for council tax there just needs to be at least two people resident with different tenancy agreements. This may vary for other departments within the council. The definition of a HMO varies for other departments within the council. You can find out more information about when a HMO must be licensed and apply on our HMO licensing page.