The current processing time for new applications and changes to council tax is an average of 6 weeks. If you contact us with a general enquiry online we will reply to you within two working days.

If you have received a summons you have lost the automatic right to pay by instalments.

The full balance is due for payment before the court date stated on your letter.

If you pay the full outstanding balance before the court date, you will not become liable to pay any additional court cost.

  Pay your council tax

It is possible to make a new payment arrangement.

An additional £85 court costs will be added to the outstanding balance of any new payment arrangement made. This is because the new arrangement will extend beyond the court date and we will apply for a liability order which gives us the authority of the court to recover the debt.

If a summons is not paid, or you fall into arrears with any new payment arrangement, the debt will be passed to the bailiffs where further costs can be added to the outstanding balance.

The magistrates’ court cannot make a repayment arrangement; this can only be agreed with us.

Make an arrangement to pay your debt

The magistrates’ court has no powers to deal with:

If you can't make a new payment arrangement you must complete a financial assessment form and tell us how much you can afford to repay and give full details of all income and expenses.