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The current processing time for new applications and changes to council tax is an average of 6 weeks. If you contact us with a general enquiry online we will reply to you within two working days.

If you don't pay your council tax or you pay late, you may be subject to recovery proceedings.

Council tax is a yearly charge and you will be sent a bill that shows how much is due and when to pay each month. You can change how and when you pay your bill. 

Any changes to your council tax account will cause an amended bill to be sent to you.

Below shows what will happen if you don’t pay your council tax on time.

If you don't pay your council tax by the due date we will send you a reminder.

If you pay but are late with another payment we will send a second reminder.  No further reminders will be sent.

If you don't pay the amount shown on the reminder within the time stated your instalments are cancelled and a Final Notice will be sent and the full amount is due.

If you don't pay the full amount you will receive a court summons. A special arrangement will be sent with the summons which will tell you what instalments you need to pay, this will include court costs. 

If you don’t pay in full by the court date the Magistrate will grant a Liability Order for the amount owed. As long as you keep up to date with the instalments on the special arrangement sent with the summons no further recovery action will be taken. 

If you don't pay the instalments on the special arrangement the debt may be passed to a Bailiff (enforcement agent) to collect. As well as the court costs you will also have to pay bailiff fees. They may take your goods to sell at auction.

Or

We can take money straight from your earnings or benefits.

If we are still unable to recover the debt we will consider: