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Universal Credit is being rolled out fully in Torbay from September 2018 and will affect most working age people on Housing Benefit.  Find out how this affects you on our Universal Credit page.

The current processing time for new applications and changes to benefit claims is an average of 6 weeks. If you contact us with a general enquiry online we will reply to you within two working days.

Your tenant may get help with all or part of their rent. There’s no set amount of Housing Benefit and what they get will depend on their:

  • Rent
  • Household income - including benefits, pensions and any savings over £6,000
  • Circumstances - eg age of people in the house, if someone has a disability

For more information visit the Local Housing Allowance page.