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Universal Credit is being rolled out fully in Torbay from September 2018 and will affect most working age people on Housing Benefit.  Find out how this affects you on our Universal Credit page.

The current processing time for new applications and changes to benefit claims is an average of 6 weeks. If you contact us with a general enquiry online we will reply to you within two working days.

Weekly Housing Benefit deduction if aged 18 or over and working at least 16 hours
Gross weekly income Deduction
£430 or more £95.45
£346 – 429.99 £86.95
£259 – 345.99 £76.35
£200 – 258.99 £46.65
£136 – 199.99 £34.00
Under £136 £14.80
Weekly Housing Benefit deduction if aged 18 or over and not working or working under 16 hours
Circumstances Deduction
25 and over and receiving IS, JSA(IB), Universal Credit or ESA(IR) assessment phase £14.80
Under 25 and receiving IS/JSA(IB), ESA (IR) assessment phase or Universal Credit with no earned income Nil
Receiving ESA (IR) main phase £14.80
In receipt of pension credit Nil
Students or student nurses Nil
All others £14.80