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The current processing time for new applications and changes to benefit claims is an average of 6 weeks. If you contact us with a general enquiry online we will reply to you within 48 working hours.

Weekly Council Tax Support deduction if aged 18 or over and working at least 16 hours

April 2017 to March 2018
Gross weekly income Deduction
£424.20 or more £11.55
£341.40 - £424.19 £9.65
£196.95 - £341.39 £7.65
Under £196.95 £3.80

Weekly Council Tax Support deduction if aged 18 or over and not working or working under 16 hours

April 2017 to March 2018
Circumstances Deduction
25 and over and receiving IS, JSA(IB) or ESA (IR) Nil
25 and over and receiving Universal Credit with no earned income £3.80
Under 25 and receiving IS, JSA(IB), ESA (IR) or Universal Credit with no earned income Nil
In receipt of pension credit Nil
Students or student nurses Nil
Others £3.80