A certain level of noise is normal but if it’s becoming a nuisance and starting to affect your quality of life we may be able to help you.
Types of noise nuisance include:
- Loud music, TV's or radios
- Barking dogs
- Banging doors
- DIY activities
What you can try before contacting us:
- Contact the person causing the noise to explain politely that it’s causing a nuisance.
- If that doesn't work, write to the person (you can use our template) and explain the effect the noise is having on you and ask them to stop. Keep a copy of the letter.
- Use a noise diary to keep a note of the dates, times and details of the noise problems. This information will help us if you decide to contact us.
Diary form for logging the occurrences of neighbourhood or commercial noise and other nuisances.
A letter template for informing a neighbour of noise disturbance.
Letter for following up initial contact with neighbour with regard to a noise disturbance.
Please contact us if the noise nuisance continues or if you are worried about contacting the person causing the noise.
Taking your own action
We will try to help you but we have to work within the law. If we can’t get enough evidence to take the action you would like us to take, you may want to find out about taking your own civil legal action.
Most noise disputes can be sorted out informally. Legal action should always be a last resort.