Report faults with street lighting

In an emergency do not use this form to tell the council of the problem.

• 01803 207720 (8am - 5pm)
• 08457 959639 (other times)

You can use this form to report problems with street lighting, bollards and illuminated street signs in Torbay.

How to report a fault with street lighting and illuminated units

To report a fault you will need to know the unit number for the faulty unit, and the street it is in. The unit number is a black number on a white background that would be shown facing the street either on the unit or on a supporting pole or structure. For street lights this number may begin with the letter L, followed by three digits identifying the unit within the street, for example L001 or 001. Remember to take note of the street name as this is needed to locate the unit. If the unit is near a junction note any adjoining street names too.

If you have any problems using this form or cannot find the unit you are reporting then you can phone the council on 01803 207720 (8am - 5pm) and our officers will help you report the problem.

Problems selecting a faulty unit

If you are having trouble selecting a unit on the map, try zooming in closer and clicking as near to the unit as possible.

Occasionally if you select a unit using the map you may be told "No unit selected". This can happen with newer units or units in remote places. If this happens, please locate the unit again on the Find Street page. Note that if the unit is near to a street junction it may be located on either street.

If you still can't select the unit, phone us on the number shown above and Torbay Council will try to locate the unit for you.